Journey through Enterprise IT Services
In Journey through Enterprise IT Services, Nadhan, HP Distinguished Technologist, explores the IT Services industry, and discusses technology trends in simplified terms.

Manual execution is the first step to effective automation

“Despite the appeal of IT automation, don't rush to automate everything” says Alistair Cooke in this article in TechTarget (login required). He also says “The only thing worse than not automating is trying to automate too much.”  I would extend this concern to “automating the wrong processes” or “automating processes that are not executed right in the first place.” What can enterprises do to ensure that the right processes are automated? Let’s do it right manually first — the remaining steps are intuitive.

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