Journey through Enterprise IT Services
In Journey through Enterprise IT Services, Nadhan, HP Distinguished Technologist, explores the IT Services industry, and discusses technology trends in simplified terms.

It takes all types of data to discover the gold mine in your enterprise

“Is your Big Data a gold mine or garbage dump,” asks Brian Weiss, VP, HP Autonomy in his Big Data session at HP Discover. Weiss explains that enterprises need to be able to look at all types of data with context to glean actionable, meaningful insight – even for a simple phone call. You can capture different data elements about the phone call like the date, time, duration etc. But what was the prevailing mindset during the conversation? Was the caller (think customer) angry? How about having a solution to look at both the structured metadata about the phone call as well as the unstructured sentiment. Voila: HPExploreCloud - A solution that can discover the gold mine in your enterprise.

Barcelona to make Big Data matter at HP Discover 2013

Remember my thoughts about the role of Big Data in Las Vegas? I cannot but help wonder about its role in Barcelona. Simply going by the abstracts – I can tell for sure that Big Data is going to make its presence felt! Here is why.

NASCAR and HP make social media matter for their customers

Flipping the remote, I see an advertisement on the TV where NASCAR CMO, Steve Phelps describes the NASCAR Fan and Media Engagement Center. In Phelps’ words, as he explains in this CNBC interview on Squawk Box, it is an enormously powerful tool that processes Big Data for NASCAR to take the right actions. This powerful solution is enabled by technology from HP, who provided the tools that can glean the intelligence from social media, the hardware that enables complex, real-time analytics as well as the services that bring it all together. NASCAR and HP make social media matter for their customers. Let’s see why.

Old Style Enterprises must take action driven by the New Style of IT

In his New York Times article, How Not to Stay on Top, Joe Nocera discusses two companies that were the leaders in their space, and, in their heyday, positioned to grow in the years that followed. Or so they thought. For various reasons detailed in the article, they lost their market share to other companies who emerged with products that better met the evolving demands of the consumer. It was not a question of quality, or cost, or service. What was in question was the market demand for the products as they were originally designed. So, in hindsight, what could these companies have done to ensure that they stayed ahead of their competition? Let’s explore this further.

Honey, it’s time to shrink the data

It's time to build a better enterprise. Together.” That was the key message I took away from HP Discover 2013 in Las Vegas. The Vice President of HP Enterprise Services, Mike Nefkens, characterized this very well in his keynote. Enterprises need partners they can work with, as well as tools that can be applied to realize business value from information. In order to realize that business value, enterprises must work with data that matters. And to get to data that matters, it's even more important to get rid of data that doesn't.

Honey, it's time to shrink the data.

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