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Your Voice Counts: Tell Oracle How You Feel About Dropping Itanium

by cjdreher on 03-30-2011 04:30 PM - last edited on 03-30-2011 07:49 PM

speak out Oracle & Itanium.JPGYour voice matters.  Your opinion matters.  Your bottom line matters.  Your long term investments matter.  The trust you placed in your vendors for your most mission-critical IT needs matter.

 

Speak out

 

Let Oracle know how you feel about their decision to halt development on Itanium.

 

HP is fighting hard on behalf of our customers, but it is you who can assert the most powerful pressure in this matter. There are many options available to you today:

 

Contact Oracle
Contact your sales rep to send Oracle letters or email gcp-customerfeedback_us@oracle.com

 

Visit HP.com
Submit your comments to our blogs here on Mission-Critical Musings.  Go to HP.com for updates & latest information www.hp.com/go/customersfirst

 

Join LinkedIn

Share ideas and concerns in the many groups and forums such as the new Linked In discussion group, Customers First or existing groups HP-UX Users, OpenVMS Community

 

Connect WW
Submit your position on the Connect WW Advocacy Submission Form

 

Connect WW blog
Comment on Nina Buik’s blog At What Price? Oracle v HP

 

Twitter
Tweet your comments, concerns, opinions to HP by including this hashtag #HPCustomersfirst in your tweets.

Follow @HPIntegrity  @HP_UX and @HPConverge

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Comments
by ljm23(anon) on 03-31-2011 03:11 PM
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Pretty BAU stuff for Oracle.   Amazing that their clients continue to accept this kind of manipulation.

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by Zoran Popovic(anon) on 04-01-2011 02:55 PM
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I have sent an email to the Oracle address above with my situation concerning future of SAP&Oracle on Itanium/HP-UX. But I have to say something more about this, additionally: the Scottish tiger went wild ;( as we see... However I was glad to see Oracle making the acquisition of Sun (if anyone ever had to do that), now it starts to behave too much like Micro$oft, but I think all this is also very much HP's responsibility !

Reaction was supposed to take place at least 3-4 years ago when Fedora project announced it will leave Itanium platform - maybe they were asking for attention from a companies like HP and Oracle who invested so much in Open Source (not so much in Red Hat as a company and as a matter of perspective) - maybe they didn't ask much (I am not sure) ? I've tried to alarm on discussion lists and appropriate addresses about this at the time, but nobody wanted to listen to someone speaking about the long-term business benefits - or worse, about non-calculated and non-cold thoughts for the benefit of the community ...

 

mr Zoran Popovic, Certified SAP Professional

Senior System Engineer and SAP BC team member,

Hemofarm a.d. STADA
zoran.popovic@hemofarm.com
http://www.hemofarm.com

 

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by cjdreher on 04-01-2011 03:57 PM
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We truly appreciate you taking the time to express your concerns to Oracle, and here on the blog.   HP leadership is very engaged, fighting hard for our customers. We have noted your concerns on this and other posts and are in communication with the team to address your concerns.  Thank you for speaking out.

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by Zoran Popovic(anon) on 04-05-2011 04:42 PM
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I have received response from Oracle about RDBMS 12g desupport on Itanium which quite disturbing - future SAP Netweaver release support relies on RDBMS version, so THIS IS A BIG ISSUE ! Oracle account team can only suggest us to move to another hardware, and this is a big financial fail for us now - we plan to remain on existing hardware and we are planning Itanium BladeServer purchase as part of the strategy for next 5-10 years !!! Here is the mail response (and my question) bellow:

 

Hello Zoran. Indeed, 12g will not be available on Itanium-based HP servers. I would like to suggest you meet with your Oracle account team to explore all possible options you may have given these circumstances.
 
Thank you.
Jeb
 
From:Zoran Popovic [mailto:Zoran.Popovic@hemofarm.com]
Sent: Friday, April 01, 2011 5:47 PM
To: Jeb Dasteel
Subject: RE: Itanium support on SAP
 


   Hello, Jeb,

   as given in my example situation, what will happen with support for Oracle 12g on Itanium ?
Specially, if SAP Support demands in future (which is more than likely as part of regular SAP release strategy !) to move to Oracle 12g, what options do we have ?

   If your answer is that Oracle 12g will not be supported on Itanium, me and my company are getting into a big trouble. Moreover, it would be more tha! n likely that our management would then decide to move from both Oracle and HP very soon !!! You see, we can not wait 5 or more for our existing hardware to get outdated and replaced, as we already are in the middle of several implementation projects, and changing or mixing hardware and OS/DB platforms is an unjustified risk and is now already completely out of any question. My company has chosen HP Integrity (and AlphaServer before it) and Oracle many years ago (15 or so, even before SAP we were completely Oracle based !) as part of a strategy which offers platform independence, and now there is a possibility that Oracle's decision to desupport Itanium in future might introduce heavy hardware roadmap changes and migration costs which will lower promised ROI and devastate our already fragile IT investment plans. I hope there is still space to reverse Oracle's decision or to find a more appropriate remedy than currently given. Regards,

Senior System Engineer
mr Zoran Popovic, Certified SAP Professional
SAP BC, Hemofarm a.d. STADA
zoran.popovic@hemofarm.com
http://www.hemofarm.com

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by Zoran Popovic(anon) on 04-08-2011 01:55 PM
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I have opened message to Oracle and SAP support about this situation - shortly, Oracle advised us we should consider talking to our local Oracle account team, while SAP stated that this is actually a consulting issue and not a support issue. I suppose what king of answer we can get from HP. If we do not plan to upgrade our SAP systems up to 2018 we can rely on SAP's and Oracle's extended support, and that's it - normally, major SAP Netweaver release upgrades on the customer side should be planned at least every 3-5 years max. And my company, as an HP customer, has to decide if we should invest now in Itanium hardware which might become a seriously ill business bottleneck in next 3-5 years. Not a good situation at all, and I suppose that every SAP customer on Itanium feels the same (I do believe it is not an insignificant community). Regards,

ZP.

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About the Author
  • Kirk Bresniker is the Vice President/Chief Technologist for HP Business Critical Systems where he has technical responsibility for all things Mission Critical, including HP-UX, NonStop and scalable x86 platforms. He joined HP in 1989 after graduating from Santa Clara University and has been an HP Fellow since 2008.
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  • I am with the Business Critical Systems marketing team, focused on mission-critical resiliency.
  • Kevin has worked at Tandem/Compaq/HP for 23 years in a variety of roles ranging from QA/Dev to Release Mgmt to Escalations. Currently he works in the BCS/Nonstop TCE group. In additon, he works closely with HP Connect and is on the Customer Advocacy Committee, representing BCS.
  • Hello! I am on the HP Enterprise Servers, Storage and Networking team, focused on Interactive Web and Social Media Marketing for (ISS) Industry Standard Servers. I will be sharing relevant ISS and HP news & info as it crosses my path.
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  • Lorraine Bartlett leads the worldwide strategy and marketing organization for the Business Critical Systems unit of HP. In this role, Lorraine and her marketing team are responsible for creating positive experiences among market influencers and customers for HP’s mission critical offerings based on BCS products and technologies while preparing the market for our next generation Integrity solutions. The BCS marketing focus is on providing the infrastructure that is absolutely fundamental for the success of the business. Because of the criticality of the servers, BCS customers and our marketing efforts are focused on availability, scalability, performance, flexibility and total cost of ownership. Additionally, Lorraine is responsible for establishing the overall strategy of the BCS business. Prior to this role, Lorraine Bartlett led the Worldwide Server Marketing team responsible for product planning, product management and product marketing for the HP Integrity, HP 9000, and HP AlphaServer families. While heading Server Marketing team, Lorraine oversaw the successful launch of the Integrity blades and the 8 socket ProLiant DL785 server. Over her 25 year career at HP Lorraine has worked in numerous business units in a variety of marketing and engineering positions, including business strategy and planning, solutions marketing, product marketing, product management, technical support and software engineering.
  • In my current role, I work closely with ISVs and drive a program focused on bringing new applications onto NonStop platform. I also lead the 'CI-ready' program for NonStop partners. Previously, I have performed a variety of roles in NonStop's Engineering department. I have been associated with the IT industry for the past 20+ years.
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  • I am with the BCS Server Marketing team, focused on networking and storage connectivity options.
  • Vinay Gupta is an HP Distinguished Technologist and the NonStop Manageability Architect. He joined Tandem in 1994 after graduating from Indian Institute of Technology. He has worked on many NonStop manageability applications over time. He works across various groups within NonStop and HP to ensure consistency and interoperability in manageability interfaces and applications. He is also a member of DMTF workgroups.
  • Wendy Bartlett is a Distinguished Technologist in HP’s NonStop Enterprise Division, and focuses on dependability – security and availability - for the NonStop server line. She joined Tandem in 1978. Her other main area of interest is system architecture evolution. She has an M.S. degree in computer science from Stanford University.
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