Mission Critical Computing Blog
Your source for the latest insights on HP Integrity, mission critical computing, and other relevant server and technology topics from the BCS team.

Calling all Systems Administrators: Did you rest easy on Black Friday and Cyber Monday?

Cyber Monday is one of the most critical days of the year for retail.  Black Friday is also increasingly turning digital as savvy retailers post special promotions online to capture sales from those who don't care to brave the 4am crowds after digesting big holiday meals.  Today, many would rather stay put at home (and me among them!), shopping via keyboard, cozy in pajamas.  So, who sweated while watching online response time slow to a crawl or rushed to bring systems back online while revenue leapt to competitor sites? 



Press reports show that some major retailers experienced unfortunate site crashes over the holiday weekend again this year.  This type of press coverage is most certainly not appreciated by shareholders, management, current or future customers. 


Causes for these problems can often be attributed to the effects of unexpected spikes in visitor traffic.  As online shopping grows in popularity and becomes available on more and more web enabled devices that can be accessed anytime, anywhere, handling these spikes in traffic is critical to winning the availability battle.  Why would a customer wait for one site to respond, when they can easily type their way to another?  Those who watch over mission-critical systems deserve better than bedside beepers, sleepless nights and a lot of stress from uncertainty.



Over the past 35 years, HP has taken solving mission-critical system challenges very seriously.   Our customers know HP Integrity NonStop systems can handle huge transaction spikes with confidence.  We've been diligent to ensure that NonStop offers the highest levels of availability and scalability in the industry, with up to 99.999% uptime out of the box.  Add to that substantially lower TCO than mainframes and it is easy to see why customers such as Chico's choose HP Integrity servers to handle their most critical workloads.                                                                               


Finally, I'd like to share with you some comments from one of our retail customers who rested easy these past few days.    Jim Lance, CIO of Bon-Ton stores was extremely pleased at how well the current Integrity NonStop system handled sales volumes on "Black Friday"- traditionally their busiest shopping day of the year. "We were able to complete all processing and deliver all sales files off the NonStop system in record time, with all reports produced by 8:30 a.m. Saturday morning," he says. "That made it almost like a normal business day, even though the volume was dramatically bigger." With the new Integrity NonStop BladeSystem, Lance expects to see even more impressive performance.


Full story:  http://h20195.www2.hp.com/V2/GetDocument.aspx?docname=4AA3-0219ENW&cc=us&lc=en


So readers, share your stories.   Which companies exceeded your online shopping expectations and which disappointed?  How confident were you that your servers could handle 2009's Black Friday and Cyber Monday transaction volume?


Lorraine 


 


 


 


 

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About the Author(s)
  • I work as a Master Architect in HP Servers R & D group. I work with teams spread across the lab and outside to build solutions which are highly available on HP-UX, OpenVMS and Mission Critical Linux platforms. In particular I contribute to develop HP Serviceguard clusters, HP-UX Security and Middleware products. I have been with HP for last 17 years and have exposure to HA/DR field from both R & D and customer perspectives.
  • Kirk Bresniker is the Vice President/Chief Technologist for HP Business Critical Systems where he has technical responsibility for all things Mission Critical, including HP-UX, NonStop and scalable x86 platforms. He joined HP in 1989 after graduating from Santa Clara University and has been an HP Fellow since 2008.
  • I’m the worldwide marketing manager for HP NonStop. I’ll be blogging and tweeting out news as it relates to NonStop solutions – you can find me here and on twitter at @CarolynatHP
  • Cynthia is part of the HP ExpertOne team. ExpertOne offers professional IT training and certifications from infrastructure refresh to areas that span across the datacenter like Cloud and Converged Infrastructure.
  • Hi, I work on the HP Servers team as HP-UX worldwide product marketing manager. I´m interested in how customers use our technology and will be blogging about their stories and on how our products evolve to help their businesses be always on.
  • I have worked with NonStop systems since 1982. I am a Master Technologist for HP and am part of the IT SWAT organization, the Cloud SWAT and work with HP Labs. I report into the Enterprise Solutions and Architecture organization.
  • Joe Androlowicz is a Technical Communications and Marketing manager in HP’s NonStop Product Division. Joe is a 25 year journeyman in information systems design, instructional technologies and multimedia development. He left Apple Computer for Tandem Computers to help launch G03 and hasn’t looked back yet. He previously managed the program management team for the NonStop Education and Training Center and drove the development and growth of the NonStop Certification programs.
  • Hello! I am a social media manager for servers, so my posts will be geared towards HP server-related news & info.
  • HP Servers, Converged Infrastructure, Converged Systems and ExpertOne
  • Luke Oda is a member of the HP's BCS Marketing team. With a primary focus on marketing programs that support HP's BCS portfolio. His interests include all things mission-critical and the continuing innovation that HP demonstrates across the globe.
  • I am the Superdome 2 Product Manager. My interest is to learn how mission critical platform helps customers and would also like to share my thoughts on how Superdome has been helping customers and will continue to do so.
  • I work in the HP Servers marketing group, managing a marketing team responsible for marketing solutions for enterprise customers who run mission-critical workloads and depend on HP to keep their business continuously running.
  • Mohan Parthasarathy is a Technical Architect in the HP-UX lab. His primary focus currently is in the core kernel, platform enablement and virtualization areas of HP-UX. Mohan has worked on various modules of HP-UX, including networking protocol stacks, drivers, core kernel and virtualization
  • I’ll be blogging about the latest news and enhancements as it relates to HP Moonshot.
  • Greetings! I am on the HP Enterprise Group marketing team. Topics I am interested in include Converged Infrastructure, Converged Systems and Management, and HP BladeSystem.
  • As a Managing Consultant for HP’s Enterprise Solution & Architecture group, I collaborate with client business and IT senior management to understand, prioritize and architect advanced use of data and information, drawing insights required to make informed business decisions. My current focus leverages event-driven business intelligence design techniques and technologies to identify patterns, anticipate outcomes and proactively optimize business response creating a differentiated position in the marketplace for the client.
  • Wendy Bartlett is a Distinguished Technologist in HP’s NonStop Enterprise Division, and focuses on dependability – security and availability - for the NonStop server line. She joined Tandem in 1978. Her other main area of interest is system architecture evolution. She has an M.S. degree in computer science from Stanford University.
  • I am part of the integrated marketing team focused on HP Moonshot System and HP Scale-up x86 and Mission-critical solutions.
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