Late last week,
I had the opportunity to spend some time on the phone with a customer who had a
large UNIX install base, but was considering HP and HP-UX 11i v3 for the first
time. The account team was on site, and obviously covered many more topics than
I did during my 45 minutes on the phone. However, I found the customer's
response to what I had to say quite interesting, and it got me thinking about
server design, and real-world customer problems.
While I covered
the whole software portfolio, the customer really had questions about two areas
- our high availability and disaster recovery portfolio, and our orchestration
capabilities. In fact, I ended up going back to our orchestration products multiple
times, just to answer all of their questions. The customer was amazed that HP
Insight Orchestration, as part of our Converged Infrastructure, could automate
such a big part of their day to day provisioning process. To them, this would
help solve a huge operational problem - reducing the ongoing maintenance costs
as part of their overall it budget. This is something HP experienced - reducing
maintenance and operations from 70% of the IT budget and reducing it to around
30% of the IT budget. The first model was making IT unsustainable.
This got me
thinking about the what our customers ask for in new servers. Everyone expects
that the new servers will offer more performance than the previous generation.
Everyone expects that power consumption will drop. These are good
characteristics, but is that all the innovation you want from your server
vendor? A faster chip, but in the same old box - what comes to my mind when I see the new POWER 7 servers.? With the same old maintenance
issues? A vendor who makes great hardware, but looks at customers as support
annunities? A vendor who isn't invested in reducing maintenance as percentage
of your IT budget - solving the big IT problem?
released their new Itanium 9300 processor, and HP will announce its new systems
within 90 days. My question: will they just be the same old servers, just with
a faster processor? Or will they be something more for mission critical
environments? Will HP take steps to help our customers dig out from their
maintenance costs? What are you looking for in these new servers?
that the HP-UX
11i v3 March 2010 release is now available. In fact, while the announcement
was today, I believe that it actually started shipping over the course of the
last 10 days in different geographies.
What is new
about this update?
additional products have been added to the HP-UX
11i v3 Operating Environments. The key new products included with the
Virtual Server and the Data Center Operation Environments are HP Integrity
Virtual Machines Online VM Migration and Insight Dynamics - VSE Infrastructure
Orchestration. Insight Control power management has been added to all the
operating environments. This drastically increases the value of the software
that is included in the operating environments, which customers who have
current support contracts get at no additional charge.
There are also
product updates: a new version of HP Integrity virtual machines, a new
directory server, additional security certifications, and management
improvements for Logical Volume Manager. If you develop code, HP-UX 11i v3
offers updated tools that comply with newer standards, make porting to HP-UX
11i v3 easier, and help speed up debugging.
Not only does
HP-UX 11i v3 have additional functionality, we've also updated how we deliver
it. Actually, it was earlier this month that we rolled out e-Delivery
for most of the world (China and Japan are in the works). The default for the
HP-UX 11i v3 images and software packages is now a download instead of a
physical media set. Manuals are also electronic, instead of paper. These types
of efforts will contribute to reducing paper manuals by 13 tons and packaging
by 142 tons across HP by the end of
wouldn't be a proper announcement without a story about HP-UX
11i v3 customers. For this release, we have published case studies from
customers in the financial sector including Philippine National Bank, State
Bank of India, and Tekstilbank in Turkey.
I will likely
blog a little more about this HP-UX 11i v3 release in the next few weeks. There is a lot of new functionality, and I
will try to cover some of it in a little more depth.