T45xi paper feed (96 Views)
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Registered: ‎04-04-2002
Message 1 of 2 (96 Views)

T45xi paper feed

I have a T45xi that has a paper feed issue. When trying to fax a document, after the page (or two or three, etc.) is scanned, the T45xi doesn't realize there are no more pages to send and requests that I insert the next page. What can I do to stop this from happening?

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Message 2 of 2 (96 Views)

Re: T45xi paper feed

Hello Mike -

If the problem appears with stand-along faxing you will want to contact Customer Care at 208-323-2551. The T-Series should recognize when media is placed in the ADF and execute the Director. There is no pre-determined expectation for a certain number of pages. There may be an issue with the sensors.

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