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250C DesignJet Plotter (69 Views)
Occasional Visitor
Posts: 1
Registered: ‎07-08-2002
Message 1 of 2 (69 Views)

250C DesignJet Plotter

Our plotter has been working fine until yesterday. When we turned it on all lights came on, then only error and load media lights stayed on continuously.
What should I do?
Respected Contributor
Posts: 242
Registered: ‎10-21-2001
Message 2 of 2 (69 Views)

Re: 250C DesignJet Plotter

Hi Buddy-

I can't find any error codes correlating to just the error(3) and load media(6) light being on steady. Most of the error codes indicate three lights on simultaniously. My best guess is that there is a problem with the x or media axis. You should check for any media jambs or something that could be blocking the media path. If you continue to have problems you should call in to hardware support at (800)633-3600.

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