While in the development process, our HP engineers put our products through rigorous testing and qualification to make sure they are of the highest quality and are compatible with all HP ProLiant computer systems and servers .  Extensive evaluation, testing, and product improvement guarantee the highest level of system protection, electrical performance, product quality and compatibility. This testing allows us to offer the highest quality Uninterruptible Power Systems with a 3-year limited warranty and our exclusive 60-day Battery Pre-Failure Warranty.

Our engineers really analyze our product to the extreme...but everyone knows it's our sales guys who are our toughest critics.

The sales teams are on the front lines dealing with the good, the bad, and the ugly.  They listen to our customers and provide the development team feedback.  They want to insure they we develop a product that they can sell; one that beats the competition hands-down in quality and total cost of ownership.  They scrutinize every detail of our UPS's, and this time they put our UPS to the test.

Below is an email I received from one of our outside sales guys regarding our new tower T750 G2 UPS, which we launched on Nov. 17th... I think it speaks for itself. (Below the story is further product information)

Here in the East we experienced a tremendous ice storm on late Thursday evening, which left many Massachusetts/New Hampshire communities without power, including the town in which I live.  It will be weeks before power is fully restored.

On early Friday, after driving around downed power lines and many trees, I managed to get to reach a customer to do a datacenter visit.  On returning to my home office in Hollis NH, I found the power to still be out.  Luckily I had a generator, and I put my (un-named brand) T1500 demo unit on-line to protect my office equipment load from the generator's fluctuations.  I immediately found that it constantly clicks, chatters and beeps as the generator varies voltage and frequency when the load changes.  The other vendor's T1500 can't seem to carry much of load although it's rated at 1000 Watts.

The constant noise of the other vendor's T1500 was very distracting.  I remembered that I had a new HP T750 G2 UPS, which as you know has Automatic Voltage Regulation (AVR provides consistent, clean output power to the attached equipment.)  I split the load between the two UPS units thinking the HP T750 G2 did not have enough capacity.  After an hour of listening to the (un-named brand) T1500 constantly "click, chatter and beep" I put all the load on the HP T750 G2 and shut-off the (un-named brand) T1500.  I was skeptical about whether the HP T750 G2 could handle this load.   HP does claim to be the best, so I put that HP promise to the test.  Now the HP T750 G2 is carrying the load of my ENTIRE home office, and is virtually silent with just an occasional "beep" when the refrigerator jumps on the generator.  When I shut down the generator for refueling, my laptops, printer and entire office load "just keeps on running".  If the new HP T750 can perform that well, I can only imagine how great the HP T1500 will perform.

HP has a great UPS product...   It's convinced me!!

Dick Jerauld
HP Rack, PDU, UPS, & KVM Solutions
East Region

Has an HP UPS saved your small or medium business? Send me your story.

HP offers a full line of tower UPS for your small/medium business, remote sites, or retail environment.  To learn more about the tower UPS's and our entire portfolio of power products, please visit www.hp.com/go/RackandPower

Lauren Trost
Hewlett-Packard
UPS Product Manager

By Jeff Fisher

Some third party vendors offer lifetime warranties and sometimes Wal-mart like prices - they would very clearly like to sell as many dimms as possible, to as many customers as possible.  It is far less costly for them to offer a free replacement dimm when something goes wrong, rather than do what HP does from the start - provide reliable, quality products.  It's a simple volume/numbers game.

HP memory joins the warranty of the server.  That is clearly less than "lifetime," but the HP memory is part of the HP ProLiant solution that was created from the beginning, which is the reason customers make HP #1 in the world.  HP authorized vendors are screened and evaluated before they even submit parts for qualification.  Strict thresholds must be passed before any dimm becomes an HP DIMM. 

What can possibly vary, or be different in a DIMM?  Up to six major suppliers make the "same" thing, but each is actually different; fabrication facility, processes, die size, DRAM configuration (1R/2R/4R), data width (x4, x8), technology (512Mb-based, 1Gb, 2Gb), raw cards, register/PLL's, heat spreaders, CAS latency, clock speed, wattage, voltage and more.  Each recipe can be different, and the combinations are staggering.  HP requires all the parts to come together in the proper mix, for the DIMM itself AND for how it works inside each ProLiant - before it becomes an HP DIMM.  Fully integrated, compatible and reliable HP Qualified Options are warrantied to work with the rest of the ProLiant solution.  If something does go wrong, you may end up with a new dimm if applicable, but you'll also get the support of the full solution to determine exactly what might be wrong, and make the solution return to full functionality.  Making all the intricacies of memory technology operate seamlessly and do what they do, for literally just pennies per megabyte, very nearly IS rocket science.