How a Chat with HP can save you time and headaches!

[#1]

Anneliese
Olson

Director, HP LaserJet Category Management

Shopping
for tech products can be a chore. Often that’s because it’s difficult to find a
quick answer to a simple yet vital question. 

Who hasn’t
experienced the pain of shopping in a big box store and not being able to find
someone – anyone -- with enough expertise to explain a product feature or
comparison product? And while websites are packed with info to help you easily research
a purchase decision, not every question gets asked and answered on the FAQs
page.

Sometimes,
you just need 30 seconds with an expert. We understand. And that’s why HP small
and medium business shoppers can get assistance in real-time with our HP Chat team.

I talked
with HP Chat manager Diann Davids last week. HP Chat provides pre-sales
support for hp products online on hp.com for small business, enterprise and
public sector customers.   They are chartered to help customers with
their purchase process by answering questions about product specifications,
helping customers understand their needs, and creating solutions for customers
to meet those needs – regardless of whether you buy products from HP or your
favorite reseller.  The HP team offers live chat Monday through
Friday from 8am to 8pm EST (5am to 5pm PST) for many product lines.

(I’ve
personally used HP Chat function on several occasions. I recently upgraded my
home computer to Windows Vista and had to get new drivers working for my
peripherals.  The support I received from
HP Chat was fantastic.)

I encourage
you to take a listen
to our conversation.  Diane has a
great ability to focus in on customer needs and wants to make sure HP meets
those needs.   Come see if the team can meet your business
needs: visit hp.com and
engage in a chat conversation today!

To listen
to our entire SMB Community Podcast series, go
here.

Technorati tags: hp, Hewlett Packard, printers, laser printers, laserjet, inkjet printers, small business, medium business

[#2]

do i have to pay money when i'm chating with hp

[#3]

Hi Tony: No, HP Chat is a free service for small business customers.

[#4]

Dear sir

I want to purchase a new laptop in india for me.

How i can purchase in Chandigarh.

I want to purchase a good specification near at

4000-50000 RS

thanks & regards

manish gupta

gup1982@gmail.com

9418905746

9254583299

[#5]

i want to purchase a laptop urgent in  chandigarh-india

9418905746

[#6]

I'm not happy with HP. They want to charge me to answer a simple ??.  What f-key do I hit to get my pavillion dv-2000 to talk to a sharp projector? To go through this much trouble to answer a simple support question makes me think of never buying another HP product. Its no wonder business in this country is going under.  I teach and plan to speak to all I know about my experience............

[#7]

my printer does not want to print and it is all connected

[#8]

HP DESIGN JET 500 PLUS

[#9]

i need  help please

[#10]

need help

[#11]

need help please

[#12]

need help

[#13]

hi

[#14]

something is wrong in configuration, can not e-mail....

[#15]

I JUST TRIED TO COMMUNICATE VIA CHAT AND MY RESPONSE TO "RUBIN" WOULD NOT SHOW UP IN THE BOX TO SEND TO HIM.  HE CLOSED THE DISLOGUE WITHOUT HELPING ME.  I REALLY NEED ASSISTANCE!!  PLEASE PASS MY INFORMAION ALONG TO ANYONE WHO WILL HELP ME ASAP.  THANK YOU IN ADVANCE FOR YOUR ATTENTION TO MY PROBLEMS.

[#16]

I have problems with the scanner, it has an error, can you help me ?

[#17]

unable to hear sound on speakers

[#18]

hola  me podrian aser una sesion remota

[#19]

I put in a new ink cartridge and my printer is blinking "E" for error and the black and color lights are blinking orange.  I have taken out the cartridge and put it in again, but still no luck.  I have unplugged and turned off the unit, but can't get the E to come off.  The test page prints when I put in the cartridge.  Please help.  Thank you.  

Mim Leonardi

[#20]

can write  in hebrew on the touchsmart sreen

[#21]

nqUZPf

[#22]

I have a S7500N slim line desk top, how do I find out if a printer is compatable with it.

[#23]

Working for the State of Oregon we are replacing our HP laserjet 4's with HP Laserjet P3005.  The network printing looks great.  The print that comes from the mainframe jobs is wrapping and not fitting preprinted forms.  Is there a way on the P3005 to set the default margins?

[#24]

I need help on email

[#25]

I'm trying to print on Avery 28371 business card stock.  My printer prints 1/8th of an inch too high on the page thereby making all ten prints out of line.  How do I change the settings to fix this.

[#26]

Dear sir

one problem is coming in my laptop. when i installed the windows then comes the f8 option then comes the hdd no found...

[#27]

i want to upgrade to microsoft windows 7

[#28]

I have lapto hp pavilion dv9000 but the screen is black , i think is the systemboard burned or the video chip burned

[#29]

how to chat

[#30]

i need to clean my pc

[#31]

how do you start live chat if it doesn't automatically pop up on your screen?