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A converged technology platform for better strategic results

Throughout the years I have worked at HP, I continuously try to educate myself in new technologies. I consider being a life-long learner to be of great importance for my career and my customers.  I love working with technologies that help our clients make better decisions and allow them to take advantage of enhancements and new advances like faster processors and greater accuracy, stability and agility.

 

A few years back, I had the opportunity to participate in a seminar about SAP Business One. This is an SAP app for small businesses. I found it to be extremely reliable as a business analysis application for those companies who wanted to leverage the value of high quality information in their accelerated IT environment.  In addition to the SAP Business One seminar, I was able to enroll in the VMware Certified Professional training a few months ago. This course was sponsored by HP and I found that, although I have worked with several flavors of ESX Operating Systems, I hadn’t had the chance to really experience and understand the management features in a VMware virtualized environment. The training was a great opportunity to add to my skills, and I found it completely worth the investment of my time and energy.  

 

As you might have realized from my previous articles, my role at HP is to provide support and assist customers who are implementing HP Insight Remote Support in their IT environments. Insight Remote allows you to keep your system up and running 24/7/365, reducing risks of failures and accelerating time-to-resolution when a problem situation needs a quick solution.   Converged Infrastructure integrates storage, network and server infrastructure with management software capability to provide the best performance. The concept brought a question to my mind: Would a converged technology platform be the appropriate solution name because it integrates infrastructure with reliable software solutions for extraordinary results?  The answer that came to mind was HP AppSystems for SAP HANA®.  That solution would satisfy a great percentage of a customer’s requirements. And – the customer would also receive enhanced reactive support for HP/SAP issues, through access to HP’s expert SAP reactive support specialists and specially aligned, collaborative reactive processes between HP and SAP.

 

Today, I read an article written by Doug Janes, “New Virtualized HP AppSystems for SAP HANA for greater efficiency, flexibility & faster provisionin....  I observed, once again, that HP is making it matter by providing a new service for customers that integrates:

 

  • An SAP-certified disaster tolerant (DT) system for SAP HANA. The HP DT system uses HP P6000 Continuous Access to perform synchronous replication of a productive SAP HANA database to a secondary site.
  • Integrated Lights Out (iLO) software enabling local and remote management of the HP ProLiant DL980 G7 server
  • VMware vSphere software for deployment of HANA virtual machines
  • VMware vCenter – management software used to monitor and administer the SAP HANA virtual machines; also used to create, customize and deploy the SAP HANA virtual machine templates
  • SUSE Enterprise Linux Server (SLES) – guest operating system for the SAP HANA virtual machines

In essence, Virtualized HP AppSystems for SAP HANA®, which is built on HP Converged Infrastructure, offers accelerated access to business data. The in-memory computing technology allows you to process massive quantities of data in the main memory of the server to provide immediate results from transaction analysis. – That is why I call it a “converged technology platform”.

 

Great thinking  from great minds  at HP and SAP!

 

Until my next post -- See you around the WW-web!

Comments
Arnoldo(anon) | ‎04-02-2013 05:35 PM
Very well said Charles! I always enjoy Reading your post.
Grace Brooks(anon) | ‎04-02-2013 06:04 PM

hi,

i have a used hp color laserjet 1600 and wanted to install it to use with my computer, please help me with installation info.. if it's a software i need, please let me know if i need to physically purchase it or can i download it. 

 

thank you

Grace

Baig(anon) | ‎04-03-2013 12:37 PM

How does finger print work? I installed hp protect tool. and validity software but fail to got it.

 

Probook 4540s windows 7 prof.

 

 

TS_Guest | ‎08-02-2013 09:52 PM

Sorry to hear that you have been having problems with your HP product.

 

Although our team focuses on Consulting and Support for the Enterprise, we would like to be of assistance. For any issues or problems associated with Desktops, Laptops, Printers and Multifunction devices, please feel free to contact HP Support through these links:

 

* Contact Us form on HP.com : http://h20566.www2.hp.com/portal/site/hpsc/public/help/contactHP/home/

* HP Support Center link : http://www.hp.com/go/hpsc

 

Additionally, you can expand your research for a solution in our HP Communities, where you will find questions and answers posted by our customers, about HP products.

* HP Communities : http://www.hp.com/go/ebc

 

The HP Technology Services Social Media team.

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About the Author
I graduated in Software Engineering. Joined HP family five years ago, I deliver Insight Remote Support technical consulting for HP customers...
About the Author(s)
  • I graduated in Software Engineering. Joined HP family five years ago, I deliver Insight Remote Support technical consulting for HP customers, in North America, Canada and Latin America. Assist setting up, installing and configuring the solution in customers' IT environments.
  • I am an identical twin. My brother’s name is Greg Tinker and we have been extremely fortunate working similar careers within HP, known to our HP colleagues and many of our customers as "The Tinkers". Our job is to be the technical lead on major business operational outages with millions of Dollars/Euros hanging in the balance. We both have a complete background in architectural, Infrastructure and application environments from both the proactive and reactive side of HP Enterprise Service (HP ES), and HP Enterprise Business (HP EB).
  • I am an identical twin. My brother’s name is Chris Tinker and we have been extremely fortunate working similar careers within HP, known to our HP colleagues and many of our customers as "The Tinkers". Our job is to be the technical lead on major business operational outages with millions of Dollars/Euros hanging in the balance. We both have a complete background in architectural, Infrastructure and application environments from both the proactive and reactive side of HP Enterprise Service (HP ES), and HP Enterprise Business (HP EB). We have always attended the same schools, studied the same material (big surprise, as we are identical twins), and have always worked as a close team and strive to demonstrate our teaming ability’s to others. We each have more than 11 years experience supporting mission-critical enterprise customers on a broad range of technologies. We’ve both won the HP MVP award multiple times as well as coauthored books, programs, and whitepapers in our spare time.
  • More than 25 years in the IT industry, managing ITSM, service development and delivery projects in Technology Services. Specialized in end2end support for ISV based business solutions. Certified ITIL and project management expert.
  • Eduardo Zepeda, WW TS Social Media Program Manager & Internal Communications for WW Technology Services Blogging on behalf of HP Technology Services (TS_Guest)
  • I have been with HP for 13 years, always in Services - first as a Services Channel Sales rep, then a Channel Services Segment Manager, and now, in WW Technology Services Marketing. These may be my formal job titles, but I'm really a Cheerleader for HP Services! I feel that HP has great services, exceptional Technical Experts and Delivery teams, and so many cool things are going on at HP Services. So, stay tuned...
  • Mr_T? Yes, but in name only. No mohawk or gold chains. In real life I'm Jim Turner, a Master Technologist with HP's Integration and Technical Services team. I leverage my 27 years of system, storage, and networking experience to ensure optimal performance with Data Protector and StoreOnce technologies. Many times the source of a problem is not where it appears to be. A broader view of the landscape and a deeper knowledge of system internals are frequently required, and that's precisely what I deliver.
  • MrCollaboration (aka Jim Evans) is an HP Global Services Alliance Manager. He has worked in the IT industry for more than 30 years, 22 of which were spent with Digital Equipment Corporation, Compaq and HP. He works with many third party vendors and partners to develop processes to facilitate excellent support and service for mutual customers. Jim is also HP’s representative to the Technical Support Alliance Network (TSANet).
  • I've been working in Customer Service for over 20 years. During my career I've provided support services for Languages, Programming Libraries and Operating Systems. During the last 10 years I've provide support for Linux and more recently VMware. My current role is as a Technical Account Manager working in the HP Custom Mission Critical Services Industry Standard Operating Systems team. I provide both reactive and proactive operating system support for proLiant servers and blades. Our services in the Custom teams are built on statement of work contracts for large HP customers who need a customized mission critical support offering.
  • I like to listen as much as I like to talk. Why? My 25+ years in the technology industry has taught me that the key to delivering value to customers is to understand what they value in the first place! I developed this passion for customers and consultative selling during my 12 years with Accenture, and I have continued to approach customers in a consultative way during my 12+ year tenure with HP. I also have a passion for HP given my knowledge of our Product and Service Portfolio and the differentiators we possess that position us as a leader in the areas our customers are telling us they want to go. Converged Infrastructure, Converged Cloud, Big Data – and the associated Service and Support implications – all such exciting technology trends where our success will hinge upon our ability to differentiate ourselves versus others in the areas that matter most to our customers. Right up my alley, and I am proud to be part of the great HP team where I know we have the best solutions in the industry!
  • Tom Clement has over 30 years experience in the areas of adult learning, secondary education, and leadership development. During this time Tom has been a consistent champion of “non-traditional” training delivery methods, including blended learning, virtual delivery (self paced and instructor led), the use of training games and simulations, and experiential learning. Tom has spent the past 25 years of his career at Hewlett Packard, focused most recently on HP’s global Virtualization, Cloud, and Converged Infrastructure customer training programs. Tom manages the strategic direction and overall performance of these training programs, ensuring these worldwide programs help HP’s customers capitalize on the business opportunities made available by IT advancements in each of these subject areas. Tom and his global teammates utilize best in class instructors, course content and supporting equipment infrastructure to deliver these training programs to HP’s customers. The team prides itself on providing the Virtualization, Cloud, and Converged Infrastructure content customers need when and where they need it, anywhere in the world. Tom is based in the Washington, DC suburbs and can be reached at tom.clement@hp.com.


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