In order to achieve five nines availability within the IT space, proactive maintenance is a necessity – as is access to the best and brightest technologists in the world. As one strives to achieve a zero downtime environment, a large amount of focus must be placed on identifying the problem before it becomes an issue.
HP routinely conducts regression testing of our hardware, as well as determining compatibility for most third party vendors.
Always On Support from HP provides support and added value service that customers can deploy as needed. As technology advances and becomes increasingly complex with the convergence of IT software and hardware , our customers expect to have straightforward service levels and a Single Point of Contact - from initial call to resolution - backed by tools, deep skills, and an ecosystem of global partnerships.
What does it means to be a “HP Master Technologist”? Join us at Discover 2012 to find out more about Always on Support from HP and the power of HP technical services.
Check out the Tinker’s sessions:
Session ID: TB2095 -- Learn advanced debugging and technical tactics for enterprise storage by HP master technologists: Delfino Room 4102 – 1:30 PM – 2:15 PM
Session ID: BB2836 -- Lassoing big data: presented by HP master technologists: San Polo Room 3506 – 10:00 AM – 10:45 AM