Technical Support Services Blog
Discover the latest trends in technology, and the technical issues customers are overcoming with the aid of HP Technology Services.

HP Converged Systems Services: Simplified, personalized, proactive support

13181546_s.jpgFor already overburdened IT resources, finding the time to design, deploy, integrate, and support new business solutions is growing increasingly difficult. Today, you can free your IT resources—enabling them to move from infrastructure craftsmen to business service experts. It’s easy when you deploy workload-optimized solutions that arrive as complete integrated systems that are ready to run right out of the box.


It’s a simple and straightforward way to optimize your existing infrastructure and get up and running faster – so you can focus on your business – not technology.


Intrigued?  Watch this short video to find out more. It features Gerry Nolan, HP Expert and worldwide lead for the HP Cloud Support Services portfolio in HP Technology Services. He develops new services like HP Converged Cloud Professional Services, improves tools and training and works with HP delivery teams to ensure flawless execution and optimal business outcomes for our customers.  Gerry has worked in information technology for more than 28 years. His other roles in HP included leadership for HP Hyperscale Support Services and the HP Mission Critical Services businesses. He moved from the UK to California in 1998.


Learn more about Gerry Nolan and his fellow HP Experts @ Meet the Experts.   

rozermartin27 | ‎12-24-2013 11:25 AM

Great..It would be a big news for all users. Keep updating with such latest activities in the tech world.

bluehawkorg | ‎12-27-2013 09:37 PM

Can someone please tell me why my printer is not responding or printing from the computer; its a wireless HP Officejet Pro 8600


suhas | ‎01-04-2014 04:35 AM

I am seeing that there is a log writing in the IHS logs even after the BAC end user is stopped. Regarding the BPM transation. I tried out following steps to stop the log writing


1) BPM Transactions are stopped --> But still the transaction is happening

2) BPM Script was unchecked --> But still the transctions was happening

3) From the agent services was stopped --> But still the transactions was happening

4) Agent was removed then the transaction was stopped. Please let me know is this a known issue in BPM or is it a BUG? requesting for a solution.


BAC versio 8.07 and BPM version is also 8.07

TS_Guest ‎01-15-2014 12:02 AM - edited ‎01-15-2014 12:03 AM

Hello bluehawkorg,


Thank you for your message. Our HP Technology Services team is focused on Services for the Enterprise, rather than personal computers.

Nevertheless, we would like to help as much as we can - have you reviewed our HP consumer products online forums?

In there, you can post your questions and find answers.

We hope this helps.


TS_Guest | ‎01-15-2014 12:04 AM

Hello Suhas


I am sorry to hear that you are not able to get your HP product to work as you expect it.

Have you done any research on our HP Support Forums?


In there, you will be able to find much information from other community members (many times they are HP Support Technicians) or you will be able to post any question related to your HP product and get help from the community.

I hope this helps. Please let me know if you have any additional questions.


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