By John Cummings
At Discover 2012 in June, HP unveiled a revolutionary set of services designed to provide comprehensive, customized support for companies’ current IT environments while helping them evolve toward cloud adoption. Scott Weller, general manager for HP Technology Services’ Support business, was at the event, spreading the word about HP Datacenter Care Service – agile, flexible, rock-solid-reliable IT support backed by compelling economics.
Here’s Scott’s in-a-nutshell overview of Datacenter Care, with a glance at a related Discover announcement, HP Cloud Planning Services.
In a SiliconANGLE interview with Dave Vellante, Scott looks at the role of Support in the ongoing transformation of traditional IT, under pressure from cloud computing and deepening complexity. Some of the questions Scott tackles:
- What is a Converged Cloud strategy? What does it mean for Support?
- How can IT get faster, to match the speed of the business?
- As traditional IT continues to transform at lightning speed, how does that impact the career outlook for today’s IT pros?