Technical Support Services Blog
Discover the latest trends in technology, and the technical issues customers are overcoming with the aid of HP Technology Services.

New Style of IT Drives Change for Customers

13515491_m.jpgLet’s face it.

 

Moving to the cloud is a big -- and complex – decision.  You need a trusted partner who can help you reduce complexity, keep your environment stable, support your environment in its entirety, and consult with and help you on your journey. Our elite HP ServiceOne partners offer comprehensive services and deep solution expertise through all phases of the IT solution lifecycle. This includes flexible services and support options to give you the peace of mind to focus on your business.

 

You should know that there are three guiding principles that inform the way that all of our Services are delivered to help you get to the cloud:

 

Personalized solutions: Tailored for your unique business requirements. You have rapid access to advanced technical expertise for rapid problem diagnosis and  resolution.

Proactive approach: HP leverages industry-leading remote support technology for real-time monitoring and alerts to diagnose and fix issues before they impact your business operations.

Simplified contact:  A single point of contact to manage your case from end to end.

 

As you move into converged, virtualized and cloud-based environments, please think about HP and our network of approved HP ServiceOne Partners.  And if you need more convincing, Dave Twohy, vice-president of WW HP Technology Services Channels, elegantly explains why you should protect your IT investment with HP’s full range of Services.

 

 

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