We can help you save time.
HP can help you save time being your one stop shop for your entire IT environment, one place to call for HW and SW support even for multivendor solutions. We are available 24X7X365 not only for product support, but also for sw technical support and updates; supporting: Red Hat and SUSE Linux, VMware, and Microsoft. Plus, HP Engineers designed and support HP Insight Software giving you state of the art management tools that will also help you save time. HP Insight Control is available for Linux, VMware, and Microsoft. We can help you install and understand how to use these valuable management tools. HP Education Services will help you train your IT staff on the latest SW and tools so that they can help make the most out of your IT Environment.
HP SW Support Services gives you one place to call for determining the problem and in the majority of the time we will resolve the problem without contacting the ISV. Your software investment and business are protected with HP support options offering up to 24 hours a day, 7 days a week. HP Software Support Services bring the knowledge of experts from around the globe directly to you with remotely delivered technical support, helping to identify and resolve IT issues both reactively and proactively, with a single point of contact, globally consistent and common delivery, processes, and tools. HP Software Technical engineers receive the same training and certifications that the third party engineers receive. Plus, with HP Collaborative Support (integrated HW and SW support), if you have purchased your SW Services from the ISV, we will diagnose the problem, resolve it if it is a result of a known problem, and if needed open a call with your ISV for you. Again, saving you time with one call to make to HP.
You protect your hardware with services so why not receive cost effective software support that will free up your IT resources to focus on other business priorities and innovation. No other Manufacturer offers this complete end-to-end total service solution.
Contact your HP representative or Authorized ServiceOne Partner for more information on how we can help you save time focus on the business and innovation.
Margot Sechler, WW TS Marketing Manager
I have been with HP for 13 years, always in Services - first as a Services Channel Sales rep, then a Channel Services Segment Manager, and now, in WW Technology Services Marketing. These may be my formal job titles, but I'm really a Cheerleader for HP.
Las Vegas, June 4-7—HP’s taking over with Discover 2012: http://bit.ly/TSdscvr