Telecom IQ
Learn about the latest trends and strategy in the communications industry from experts in HP’s Communication & Media Solutions team.

The Wild Wide West of Mobile Apps

Last week, I was watching this old western on the classic movie channel and I was quiet amazed by the analogy of one behavior of the cowboys of these not so long ago times, versus our modern days. They were putting their guns on the table when meeting in a saloon for a drink or a poker game. This behavior was primarily limited to men. I am sure that you have noticed, like me, that when patrons are sitting at a table in a restaurant, the first action is to put their smart phones on the table (and this is valid for ladies and gentlemen). A demonstration of power, importance, and the need to always be connected.

 

Many IT departments are also seeing mobility as creating the “Wild West” within an organization. The old rules that required employees to use only a certain kind of mobile device have been replaced by BYOD (bring your own device). Mobile applications have become a way of life, and the line between consumer expectations and how we expect to get work done has blurred. Enterprises are pursuing mobile application strategies to keep up with competition (externally) and increase productivity (internally), but many need guidance and help from service providers who can offer full managed mobility services support over all phases of the mobile applications lifecycle.

 

Addressing the entire mobile application development lifecycle helps accelerate and simplify rollouts to reduce costs, improve response to market demands, and ensure a positive customer experience.

 

Six key steps to develop five-star enterprise mobile applications

 

HP believes that six fundamental steps are critical when developing a new mobile

application and enterprises could select management mobility services that address each one:

 

1. Design mobile applications in a platform agnostic way to support multiple devices.

2. Build feature-rich, complex mobile applications for web, HTML5, hybrid, or native clients (See my previous blog Service Providers can succeed with HTML5 where they failed with WAC)

3. Integrate to connect the application securely and seamlessly with one or multiple back-end systems or web data sources.

4. Test to enable mobile software applications to function as intended.

5. Publish mobile applications to any public application store or to private enterprise

application stores.

6. Monitor, manage, and analyze the mobile application ecosystem and its effectiveness through detailed usage reporting.

 

To make sure that all six steps are adequately covered, service providers should base their managed mobility services offerings on a robust technology platform that can address all phases of the mobile applications lifecycle. A comprehensive lifecycle approach ranges from planning and development to deployment, hosting, management, and optimizing mobile applications.

 

The mobile application lifecycle approach drives the transformation of enterprise applications for mobile devices by facilitating design, testing, security, performance, management, and compliance requirements to reach new customer audiences and support employee BYOD policies. This helps ensure that enterprise applications meet user expectations for high availability and anytime, anywhere access.

 

Following this approach to mobile applications helps companies drive the most value from their mobile application investments. And service providers can take advantage of the perfect storm of opportunities mobile applications provide while strengthening service offerings to drive customer acquisition and retention.

 

To learn more about how support and services from HP Software can help service providers to deliver mobile applications through better management of each phase of the mobile applications lifecycle,  join me at HP Discover Las Vegas – Wednesday 11th June 11.15 am or download the HP business white paper, Mobilize apps confidently. A lifecycle approach for service providers .

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About the Author
Alain Decartes has over three decades experience working in the Telecommunication and IT Sector. Here he has had roles in a variety of sect...


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