Telecom IQ
Learn about the latest trends and strategy in the communications industry from experts in HP’s Communication & Media Solutions team.

Displaying articles for: November 2013

Telecom Italia Mobile (TIM) Brazil has chosen HP to Boost Service Activation Capacity

We are now close to 10M Subscriber Identity Modules (SIMs) activated with the HP Dynamic SIM Provisioning solution in Brazil. With this success coming out at "FutureCom" event held in Rio de Janeiro, Telecom Italia Mobile (TIM) Brazil, agreed to tell their story in a Portuguese press release. This release describes how TIM Brazil has chosen HP to Boost Service Activation Capacity Improving Sales and Customer Experience.

 

In this blog I have translated the release to English to be able to share the story with a wider audience.

 

See http://www.teletime.com.br/25/10/2013/tim-anuncia-parceria-com-hp-para-distribuicao-de-cartoes-sim/tt/359319/news.aspx

Communications Service Providers: your big data is not only about CDRs

 

This blog discusses how communications service providers (CSPs) can use Big Data. While CSPs are swimming in call details records, these are not the only source of data that CSPs can use. For example, customer feedback telephone calls, click-stream and social media streams can provide insight into the CSPs products, the likelihood of customer churn and attempts at fraud. 

 

Communications Service Providers: your big data is not only about CDRs

 

This blog discusses how communications service providers (CSPs) can use Big Data. While CSPs are swimming in call details records, these are not the only source of data that CSPs can use. For example, customer feedback telephone calls, click-stream and social media streams can provide insight into the CSPs products, the likelihood of customer churn and attempts at fraud. 

 

Seven Early 4G Experiences shared by Mobile Operator Everything Everywhere

Everything Everywhere (EE) is a bit of a trailblazer in the 4G world, being the first UK supplier to roll out a comprehensive LTE offer.    Their early experiences are harbingers of what others will face.

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About the Author(s)
  • Alain Decartes has over three decades experience working in the Telecommunication and IT Sector. Here he has had roles in a variety of sectors including the Value Added Service, Cloud Services and Apps Store market worldwide. He has strong skills in international sales, marketing and business development. Alain is HP Software’s worldwide Industry Solution Marketing Lead for the Communications, Media and Entertainment (CME) industry and sub-segments. In the past, Alain has held senior roles with Unisys, Comverse and Prodata Belgium. He is a popular speaker, moderator or chair at worldwide industry conferences. Alain has been a Board member at the International Association for Enhanced Voice Services. He has also won a number of Industry accolades including The Messaging Industry Association Special Recognition Award. Alain received a Civil Engineer in Telecommunications degree from the Faculté Polytechnique de Mons in Belgium.
  • I’m the HP executive leader of the Big Data and Analytics product line for the Telecommunication market. 20+ years of valuable experience in: building new business, strategy, delivery, partner channel, alliance, sales, marketing, product and people management in Big Data analytics and in Telecommunication.
  • Sigge Andreasson is Worldwide Solutions Marketing Manager for OSS Transformation, CMS at HP. Sigge has more than 25 years of experience in the telecom and software industries, and has held a number of different positions during his career with HP, spanning telecom engineering, pre-sales and marketing. Sigge holds a Master of Science degree in Electrical Engineering from Chalmers University of Technology, Sweden.
  • Julia Mason-Ochinero is WW CME Marketing Lead, HP Enterprise Marketing. In this role, Julia is responsible for driving dialog with CSPs on how they can transition to sustainable, profitable business models and enter into co-opetition with over-the-top (OTT) content providers who are changing this industry’s landscape. She joined HP in 2010 from Accel Partners (where she worked as a consultant.) Prior to Accel, Julia held marketing leadership positions with companies including Adobe, Nuance, OpenWave, Novell, Nuance Communications and RealNetworks. She began her career in Chicago working with organizations including AT Kearney, Andersen Consulting and Ameritech. She currently resides in Silicon Valley.
  • Marc Motzer works for HP in the NFV Business Unit and helps drive the overall marketing strategy. Marc is a social media professional.
  • Marco has over 15 years’ experience working on strategy and innovation projects for major clients in the Telecom and Media Industries. He helps clients to improve their business performance through the adoption of strategically-driven technology solutions.
  • Marie-Sophie Masselot is bringing her thought leadership in business transformation in the telecom arena, thanks to her latest role as the marketing lead for the HP Solution Consulting Services practice worldwide. She is coming with a technical background as computer sciences engineer, having held different positions from software development through supply chain or sales support in telecom companies.
  • Michel Ferachoglou has over 20 years in IT and Communications, holding senior Product Management, Business Development, and Marketing positions with HP, as well as held various people management, strategic and business planning roles. Today, Michel is leading the NFV marketing program for CMS, along with a number of cross-portfolio activities within HP CMS Solution Enablement team.
  • Marie-Paule Odini is a seasoned HP executive, bring over 25 years of telecom experience. She has deep expertise in both the networking and IT environments, bridging voice and data. Marie-Paule is the HP CTO for Europe, responsible for the Communication and Media Solution organization, focused on customer innovation and emerging trends. She leads the technology discussions for M2M, Analytics and Cloud. She seats on ETSI and other standard bodies. She is a frequent industry speaker and editor in professional magazines, blogs on HP Telecom IQ and tweets on CMS twitter account. Marie-Paule’s prior responsibilities include managing HP’s worldwide VoIP program, HP’s wireless LAN program, and HP’s Service Delivery program. Since joining HP in 1987, she has held positions in technical consulting, sales development and marketing in Europe and in the Americas. Those roles have focused on strategic and operational responsibility for Networking, IT and operations. Marie-Paule holds a master’s degree in Electrical Engineering from Utah State University and business education from INSEAD, Paris. Prior to joining HP, Marie-Paule spent five years with France-Telecom/Orange research and development labs, defining architecture and value-added services launch for corporate customers. She also worked with standard bodies and industry forums at that time. She enjoys skiing and outdoors in general.
  • Oded Ringer overlooks HP's worldwide marketing and enablement for Actionable Customer Intelligence (ACI) solutions. With many years in the Telecom industry, at companies like Alcatel-Lucent and TTI-Telecom, Oded focuses on Go-To-Market strategies bringing together Products, Business, Operations, Sales and Marketing.
  • Richard Arthur has enjoyed the last two decades of the wild ride that has been the communications industry since deregulation. He is currently leading the Services and Solutions Marketing team in HP’s Communication and Media Solutions business unit. This role embraces transformative telecom solutions including telecom cloud services, outsourcing, solution lifecycle services, OSS/BSS and network platforms. Richard is also managing the CloudSystem Service Provider Program in HP.
  • Sunny Siddiqui has been with HP CMS to bring innovation and rekindle ideas to advance HP’s presence in the industry. He has been part of Technical Sales, Business Analysts, Sales Operations, and in Product Management. Sunny is now working with CMS Solution Enablement and is managing the CMS Social Media activities.
  • Grace has initiated and implemented in last decade the first support contracts for large Telecom operators like France Telecom, Vodafone, BT...Today she is in charge of developping support services which are maturing with a shift from reactive break/fix models to more-proactive and enhanced offerings that add business value.
  • Tiffany Alvano works for HP in the NFV Business Unit and helps drive the overall marketing strategy. Tiffany is a social media professional and has been blogging since the start of NFV.
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