The Next Big Thing
Posts about next generation technologies and their effect on business.

How should an organization measure progress in cloud adoption?

I was recently asked how an organization adopting cloud should measure progress and thought back to the days when I was working with balanced scorecarding. There is a need for both leading and lagging indicators of performance.  Here were my initial thoughts; I'd love to hear other perspectives. (I've included my perspective on a positive trend as well as if it is a leading or lagging indicator of performance.)

    • Provisioning time (down, leading)
    • Service reuse  (up, lagging)
    • Utilization (hardware, storage...)  (up, lagging)
    • Uptime/hour  (down, lagging)
    • In house personnel dedicated to operations support (down, lagging)
    • Business value generated per effort hour (up, lagging)
    • Business value generated per watt consumed (up, lagging)
    • % of IT budget dedicated to fixed costs and maintenance  (down, lagging)


Clearly, I need some more leading indicators. I haven't even started to think about aligning them to the 4 perspectives of metrics for a balanced scorecard.

| ‎12-11-2009 07:36 AM

I should have mentioned that the items in parenthesis are  first "the good trend" and if it was a leading or lagging indicator.  

Leave a Comment

We encourage you to share your comments on this post. Comments are moderated and will be reviewed
and posted as promptly as possible during regular business hours

To ensure your comment is published, be sure to follow the community guidelines.

Be sure to enter a unique name. You can't reuse a name that's already in use.
Be sure to enter a unique email address. You can't reuse an email address that's already in use.
Type the characters you see in the picture above.Type the words you hear.
Showing results for 
Search instead for 
Do you mean 
About the Author
Follow Us
The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.