The Next Big Thing
Posts about next generation technologies and their effect on business.

Human augmented automation

Human Automation.pngWhen organizations think about the separation of “normal” and the automation, I always view that the people’s skills can be applied elsewhere, where their creativity is needed. I came across this article titled: 5 Crucial Skills for the Next Generation Workforce, that talks about the kind of skills that will always be needed. They are: “


  • Applied math and statistics. Knowing which analyses to conduct and how to interpret their results is more valuable than ever.
  • Negotiation and group dynamics. It turns out that organizations need dedicated managers working with teams, advancing their agendas and working with their members.
  • Good writing. Computers can only generate the simplest, most formulaic prose.
  • Framing problems and solving open-ended problems. Computers don’t know what’s wrong or where the next opportunities are.
  • Persuasion. Does anyone seriously think that a great salesperson will be unable to find work, even in a highly digitized economy?”


We need to use computers for what they are good at - Computers have infinite patience and people do not. Erik Brynjolfsson and Andrew McAfee in their article Winning the Race with Ever-Smarter Machines article stated:


“Computers lack intuition and creativity, they can be painfully fragile in uncertain or unpredictable environments, and they are lost when asked to work even a little outside a predefined domain…. Fortunately, humans are strongest exactly where computers are weak, creating a potentially beautiful partnership.”


Understanding these capabilities can make a big difference in planning the business environment and the employee training needs for the future. 

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