The Next Big Thing
Posts about next generation technologies and their effect on business.

New possibilities for business process optimization

optimized automation.pngI was fortunate enough to spend a day at MIT this week in the Center for Digital Business talking with them about their research. A while back I wrote a post about the jobless recovery where I included a list to a short book from the CBD titled Race Against the Machine.


Near the end of the book the author talked about an example of how the current chess champion is not a machine or a person. Instead “the action moved to ‘freestyle’ competitions, allowing any combination of people and machines. The overall winner in a recent freestyle tournament had neither the best human players nor the most powerful computers. As Kasparov writes, it instead consisted of:

a pair of amateur American chess players using three computers at the same time. Their skill at manipulating and 'coaching' their computers to look very deeply into positions effectively counteracted the superior chess understanding of their grandmaster opponents and the greater computational power of other participants. … Weak human +machine + better process was superior to a strong computer alone and, more remarkably, superior to a strong human + machine + inferior process.”


Although this was reported on a while ago, I still l believe this is an area where we’re going to see a great deal of effort in the near future. With the abundance of computing capability, and the optimization of resource usage based on their unique strength, whole new levels of productivity will be possible. It is clear that abstract pattern matching is an area where humans excel, and repeatable tasks are where automation a....
Organizations that recognize that and capitalize on the difference will excel.

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