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Social media techniques and the enterprise – Are we not going far enough?

machine friend.pngI’ve mentioned before the shift that is taking place at the edge of our personal space between the devices we use and our .... Our houseplants and pets can now tweet us about situations we’d likely be interested in.


Now there is an article from HP labs about a possible future where inanimate objects can begin to spam our social networks and what it might mean to use. It is titled:  A Rice Cooker Wants to be my Friend on Twitter.


This article is divided into three major parts.

1)      Examples of pervasive computing devices currently using twitter

2)      The current state of Twitter spanning software

3)      Limitations in validation methods and how to improve them


The conclusion of the article states that the validation methods to use low cost solutions needs to be improved.

The article got me thinking about the existing social network infrastructure that is available and if it has any enterprise applications that we’re not taking advantage.


Should we enable that injection molding machine (as an example) to friend the operator as an alternate conduit of performance information and status? Would employees appreciate this capability or does it just continue to blur that work/life balance?

AndyAtHP | ‎10-19-2011 08:32 AM

Hi Charlie,


I think we're already here. I get updates from my backup service via email, and any one of a number of tracking apps - get a direct message when a package I'm receiving moves to the next step in the delivery chain. My local weather service posts to my private facebook stream the update for the next day. These allow me to gain a quick sense that the backups are running, if I need to take an umbrella with me today, and that I need to work from home tomorrow to be availabe when the delivery man calls.


I can imagine that a network administrator would appreciate a short tweet or DM to let him know that his network is suffering excessive packet loss, or that his server is down.


Personally I find the short status update posted to tweetdeck on my smart-phone, embedded alongside the stream of people I've found interesting enough to follow is a useful one - but everyone's different in this respect. Some will refer to get this sort of information from a dashboard, some via email, and a few in their social media stream. 


So I believe vendors should be building social media 'sources' into their products, but not just to one or other social network of the day. We should be looking at how to provide content using standards, so that enterprises can funnel the information into the most relevant tool for the user (dashboard, social-media aggregation tool, or perhaps email).

| ‎10-28-2011 03:42 PM

Your note reminded me of back in the 80s I used to coordinate a group of SysAdmins for the largest VAX installation at GM. One of the sys admins got this idea to use a DECTalk we had lying around and connect it up to the system monitoring system we'd written. That thing would start talking about system problems when they reached a certain threshold in our bull pen area. It didn't matter who was on call there was a response, we just wanted that thing to shut up.


Of all the things we ever did, that probably did more to take latency out of our response to system problems than anything else. :-)


Bloomtools | ‎11-03-2011 06:55 AM

Great presentation and good post. I like it. Thanks for sharing this with us.

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