The Next Big Thing
Posts about next generation technologies and their effect on business.

The supply and demand issues of governance

IT Economy.pngLately, I’ve been in discussions with people working in the architecture and software development space about increasing their delivery quality and capability. Various organizations have different problems, but this team is fairly mature and they have defined a great deal of process and project work products.

 

For me governing development efforts has a number of parallels with managing an economy. In economics, you can control an economy from the supply side or the demand side. Some organizations spend a great deal on the supply side making sure work products and processes are defined, creating a great deal of documentation. They may have process owners even, who are focused on ensuring that the processes is up-to-date. In this case, there was no shortage of supply.

 

Teams may overlook the need to focus on the demand side. How should these work products be used by the leadership in making better decisions? Do the leaders understand their value and how to use them? Are they actually being used? How can we prove it? … If we get the leaders to actually use the materials (increasing demand), the work products will get created more consistently, the process followed and the whole effort will generate greater value. It is about leadership, not about creating more stuff.

 

That is one area were Agile techniques have greater focus. Agile approaches are zealous about ensuring work output is understood and used. Unfortunately, they may give up a level of consistent delivery in the process.

 

Understanding your organizations supply of process work products and how they are actually used can go a long way to increasing performance.

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