It even has an official site to help folks confront and overcome the fears that hold them back. There are many things that keep people (and IT organizations) from doing what they need to do to move their organization forward. One of the first is an inability to face up to what's going on around them that scares them.
Many of the technologies on the horizon (like cloud computing, predictive analytics or event-based processing) shake the value of IT organizations down to their core. It's time to face those shifts and think strategically about what they mean to your corporation as well as your organization.
Will your organization's focus be more on service portfolio management or on the analysis of the business rather than the actual management of the hardware itself or will your organization need to turn into an service provider (with deep service management industry knowledge) -- essentially managing leveraged services across the corporation or industry??
We encourage you to share your comments on this post. Comments are moderated and will be reviewed and posted as promptly as possible during regular business hours.
To ensure your comment is published, please follow our community guidelines.