The Next Big Thing
Posts about next generation technologies and their effect on business.

eVDI – A more flexible approach to engineering computing

I’ve interacted with visualized desktop solutions since the mid-90s but only recently saw an update to what’s happening with engineering Virtualized Desktop Infrastructure (eVDI). The following video shows a bit about how it can be more flexible and faster than the traditional approach.

 

 

There is an upcoming webinar titled: Engineering in the Cloud: Faster, Better, More Secure

that will show how recent advances in supporting and engineering class virtualized environment can now include:

Capabilities that just a short time ago everyone knew had to be delivered locally and would never be accessed from mobile devices like laptops. 

The next few weeks are going to be pretty busy

working.pngThere is a tweet chat tomorrow that I’ll try to sit in on at Noon Central titled: Should CIOs care about the Internet of Things? Use #CIOchat, to see the interaction.

 

I have the Future of Service Innovation Conference next week where I’ll be giving the closing remarks on a Service Futures Call to Action.

 

We have HPs global technical conference in early April and an NSF sponsored services research session in Washington DC coming up the 2nd week of April.

 

It is clear that there is a great deal of focus on the changing world of Services and IT. Hopefully that will give me some more things to think and post about here.

 

And of course, I still have my real job to do too – when you’re a mobile worker you just get it done wherever you can.

Rethinking future services and the application portfolio

applications.pngAreas changing within business and IT include the movement away from dedicated hardware for applications, as well as the concept of dedicated applications themselves. In order for these changes to be truly successful there are a number of factors to be addressed.

 

Today there are a wealth of software providers that supply intellectual property to address business problems (e.g., ERP solutions). Although some support more flexible access methods (e.g., SaaS), they are still rigid in what they make available to the business itself. The problems are viewed as IT and not what the business needs. In order for these service providers to address the specific needs of an organization, greater service integration flexibility is required. This allows for real integration of business processes, meeting the businesses unique needs. IT that supports those business processes may come from many different sources.

 

This flexibility will require greater data transport capabilities and analytics, turning generic processing into business differentiation. This movement of data outside the control of a service provider is the bane of most as-a-service solutions, yet when you think about it – whose data is it??

 

To meet the needs of the system users, greater platform independent support is required. This will allow the integration of generic business processes into a context specific solution that can be used by the various business roles to make better business decisions. Since the mobile interface is the enterprise interface going forward, placing the information in the context of the user is critical, on the device the user is actually using. Or if the response is well understood facilitating the systems of action needed to predict and respond to business events.

 

This also means that custom application configuration capabilities will be critical. Rather than having 3rd generation programmers handcrafting new behaviors into the system, standards and tools for customization will be required. Application configuration capabilities will improve the time to market and reduce the maintenance costs -- relying on business-oriented graphical modeling to aggregate functionality from across the portfolio of capabilities. Social capabilities and gamification support will be built into these customization capabilities. This mass-customized contextual portfolio approach is the antithesis of what leveraged service providers enable today.

 

One of the biggest detriments (at least from my perspective) of the dot com era was the view that everyone can code. These coders can do that in a 3rd generation language like Java (or JavaScript for that matter). And finally, that coders actually understand user interface and business process automation design (and security). I don’t think we can afford to put up with these views any longer. The changes in how computing works and is delivered as well the complex possibilities enabled by the abundance of IT capabilities don’t allow it. There has been work to leverage experts and hide complexity over the years, yet most organizations take advantage of very little of this work. It’s time that we move on.

What’s the difference between SDN and NFV?

networking.jpgI was in a discussion the other day with someone focused on the networking services space and they kept using the acronym NFV, without really defining it. I dug in a bit and this is what I found.

 

Network Functions Virtualization aims to address the issue of having a large and increasing variety of proprietary hardware appliances. Its approach is to leverage standard IT virtualization technology to consolidate many types of network equipment onto industry standard high volume servers, switches and storage. These more standard device can be located in datacenters, network nodes or at end user premises. NFS is applicable to any data planepacket processing and control plane function in fixed and mobile network infrastructures. 

 

 

I’ve mentioned Software Defined Networking (SDN) in this blog before.  NFV and SDN are mutually beneficial but are not dependent on each other. That was one of the confusions I had during the initial conversation. NFV is focused on consolidating and reducing hardware costs. Although these devices could be virtualized and managed using techniques like SDN they don’t have to be.

 

The concepts of NFV are not really new. Even so, a more formalized approach with PoCs … will hopefully contribute to accelerating changes taking place in the communications industry allowing for reduced operational complexity, greater automation and self-provisioning – much like is happening in the cloud space (either through public or private techniques) for the rest of IT.

 

I just saw that Dave Larsen (of HP) put out a post about what HP is doing in both SDN and NFV, just as I was finishing up this post. Expect to see more about this when HP releases an HP Industry Edge e-zine devoted entirely to NFV, in the near future.  

Who defines business opportunities of mobile?

mobile worker2.pngThis morning I was in a discussion with some people from academia and industry that was primarily focused on communications trends. We quickly dove into the issues of security, networking education, mobility and sensing. Everyone agreed about the impact these areas are having at a high level, but when you dug down just a little bit, the business implications thinking stopped.

 

These technologies are going to shift how we think about some of the foundational aspects of business and employment today. Concepts are going to shift by asking: “What is a mobile worker?” In this age of BYOD and Mobile Device Management (MDM), nearly everyone is a mobile worker. Mobile is no longer special, it is a foundational tool for the masses, not a convenience for the elite. If anything, when the field services workers at the face of the customer are enabled by the technology, they can fundamentally shift how the client sees an organization. For many business the client is the field service worker.

 

Mobile interfaces can be more effective (since they are present at the time information is needed) and can actually be more secure (with all the sensing capabilities of modern devices they have much greater contextual understanding of who you really are than old PC or green screen interfaces ever could).

 

Organizations that want to generate new business value need to start identifying the business processes that are under-addressed with in the current IT portfolio (can a more mobile interface help?). They need to assess how the roles in those processes could be support – what is scarce in the decision making process – and provide the content (or even context) needed to make that process more effective. Techniques can be applied to shift adoption.

 

One thing that also needs to be considered is how will the change be tracked. With all the information mobile devices are capable of gathering, it sets the stage for a much deeper understanding of what is really happening, allowing more agile organizations to make course corrections on their deployments along the way.

 

Employees and customers are typically excited to use these techniques, if they can perceive its value. If they can embrace the experience. It is up to us to recognize the opportunity and make it happen. 

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About the Author(s)
  • Steve Simske is an HP Fellow and Director in the Printing and Content Delivery Lab in Hewlett-Packard Labs, and is the Director and Chief Technologist for the HP Labs Security Printing and Imaging program.
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