The Next Big Thing
Posts about next generation technologies and their effect on business.

Fluid.IT – turning BYOD inside out, to focus on me

fluid.jpgOne of the issues with efforts like BYOD and IoT is that it can easily add more complexity for the individual. Attention is one of the scarcest resources we have and these new approaches need to demand less from users not more and more. They need to recognize the context of what’s happening and filter or even act upon it – rather than cry out for attention.

 

There is quite a bit of press related to various approaches recently to shift how email is used, but most of these efforts still remain focused on email. Frankly, email is a conduit and most of us have many of these conduits feeding into our lives. Also, it is just one of many conduits, depending on your role. What I want is a digital butler on steroids that works on any device and makes sense of your e-life, e-work and e-history. It hides the complexities of the systems and provides a unified experience around me.

 

This is exactly the kind of research some of the individuals in HP Labs and PPS showed me the other day. A tool called Fluid.IT that shifts your focus from the various sources (e-mail, CRM systems…) to focusing your attention on what you’re really like to get done – no matter where it needs to happen. With Fluid.IT you don’t need to know where your services are (after the initial setup), you just know it’s doing what you need done. This is sort of like when you put your money in the bank. You know something is happening there with it, but you don’t really care. You just want to be sure you can take it out when you need it. Fluid.IT derives the context and aggregates what is important to me, providing more about what I need and less about the plumbing of addressing that need.

 

It includes concepts like liquid-talk that facilitates collaboration in the ideal method of the receiver not just the sender and allow for both enterprise-level and individual customization. The whole approach is delivered using platform independent techniques that allow you to consume wherever and whenever you need to. It is an examples of providing a customized approach in a standard way leveraging the tools that already exist in your personal and enterprise life.

 

Are there systems where you can see this approach applied? I can see it for sales (as I mentioned with CRM) or in the healthcare provider space where you’re pulling together information from a variety of systems and would like to have situational awareness with minimal distractions. They have implemented gamification techniques to facilitate the behavioral understanding and improvement from across a range of systems.

 

I see these kinds of systems as a stake in the ground for what we’ll all be expecting in the near future for our interactions.

Diversity of perspective is needed for IoT efforts

 

crayon.pngLately I’ve been coming across more articles like this one that states: 12 Hurdles Hampering the Internet of Things. It is definitely the case that there are positives and negatives for every new technology. In a previous post: Preventing the IoT from being the Oort cloud of the enterprise, I provided a few of some of these challenges.

 

I realized that there was not much about maximizing the positive benefits and minimizing the negatives. Diversity of perspective plays an important role – after all if we’re all thinking about the problem in the same way, only one of us is really needed. To tackle this problems you need individuals who look at both the business implications and the technology.

 

Like a successful market system, the innovation process has two dynamics: supply and demand. Supply is the reserve of ideas. It’s generated when leadership creates an environment that encourages those in the enterprise ecosystem to bring new ideas forward, to question the status quo. It comes from employees who live and work in that setting.

 

Demand is the organizational expectation of improvement. It’s the process of setting objectives and ensuring that everyone is clear on how they will be measured. It’s about establishing expectations to ‘do even more with more’ using the abundance of capabilities available.

 

For the Internet of Things you need different views on security, those who want to make the most out of the data for good and those who can see the implications of its improper use.

 

I was talking with some folks the other day about completing a Proof of Concept and mentioned to them that a PoC should be designed around answering questions. Sometimes the answers are yes and other times no. They shouldn’t view it as a failure if they don’t get the answer they wanted. The fact that they know something now rather than basing their perspective on supposition means the PoC was a success (even that knowledge can be fleeting though because there is so much change in capability today). Strive for better questions and let the answers fall where they may. Finding the lines is more important than coloring within them.

 

 

Another example of leveraging sensing

 

cosmic ray detection.jpgA few weeks back I had a post about the underwater use of the IoT, focused on a surprising use of an existing sensor pack. In a similar vein there is a project - CRAYFIS (Cosmic Rays Found in Smartphones) – that is aimed at using the cameras in smartphones and tablets to detect the lower-energy particles that are produced when cosmic rays strike the Earth’s atmosphere. It could built a very large array of high quality sensors that would be financially impossible to create any other way. The data collected may be useful to study a number of important issues, like changes in the earth’s magnetic field.

 

I always find it interesting when a sensing pack is designed for one function, but once it is in place other uses are found. As the enterprise use of IoT expands these stories will be more commonplace, as well as stories of unintended consciences.

 

Labels: IoT| Mobile| Sensing| Sensors

Experience optimization and a new wave of value

 

Waiting-for-the-Great-Leap-Forward.jpgI’ve mentioned before the waves of computing that have taken place over the last 50 years. When I think of it from an impact/value perspective (rather than one based on technology) the waves look a bit different. The first wave was the automation within the enterprise, addressing billing, inventory and even design automation. The second wave was automation and facilitation of personal activities. These included things like personal budgeting, on-line shopping…

 

The next wave is likely to be as different from the previous ones as the second one (focused on personal value) was from the first enterprise wave. This new wave is about automation and optimization of environments.

 

Technologies like IoT will shift both what and how we value. I was talking with another technologists the other day about the impact of automation at the macro level. A simple example is: What if a smart city were self-optimizing? Talking with the autonomous cars (which optimize at the micro level) while optimizing the environment of the city itself. Would that shift what people value and therefore what should be optimized? We can all recognize that all those individuals that make up the city are driven by different motivations --Will this new age of value be able to take these variations into account? I think that is part of what will make this new approach so compelling. We’ll have the abundance of computing capability to tackle it.

 

From a service futures perspective, the shift will likely be profound, since a new ability to derive behavior and goals will shift how value is assessed. Those organizations that can provide a better experience will outshine those that optimize based on someone/something else’s needs. It may not be so much what I own but what I can optimize – it will not be about mine, but about me (and what I’d like to accomplish). Start thinking about your organizations services from this perspective and it will likely change what you expect from your organizations IT.

 

Surprise results from the Internet of Underwater Things

shark.pngI’ve mentioned before that many times when you start gathering information with IoT techniques, the results may not always line up with what you originally intended. This article references a study showing evidence that it could be the Sleeper shark that is attacking juvenile Steller sea lions. They are basing the findings on sensing data coming off the tags of the young animals.

 

”We surmise that the sea lions were consumed by a cold-blooded predator because the recorded temperatures aligned with the deep waters of the Gulf of Alaska and not the surface waters.”

 

Based on the article, I doubt this was the original intent of the tagging effort, but once you start getting the data and correlating it with environmental knowledge you can derive quite useful results.

 

When we talk about the ‘things’ we can sense and derive data about, we need to keep our definitions wide.

Tags: IoT| Sensing
Labels: IoT| Sensing
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About the Author(s)
  • Steve Simske is an HP Fellow and Director in the Printing and Content Delivery Lab in Hewlett-Packard Labs, and is the Director and Chief Technologist for the HP Labs Security Printing and Imaging program.
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