The Next Big Thing
Posts about next generation technologies and their effect on business.

NSF hosted panel on Enabling Smart Service Systems

19b0c17.pngOn LinkedIn, there is a special interest group started by the National Science Foundation titled:

NSF Industry and Academe: Enabling Smart Service Systems

 

On this site they announced that they will be having a Smart Service Systems Virtual Panel on September 25th at 1:00 PM EST.

 

The Industrial Innovation and Partnerships Division of the Directorate for Engineering at NSF is hosting a virtual panel to discuss Smart Service Systems in light of the new solicitation for Building Innovation Capacity in Service Systems. “This virtual panel will take place on September 25 with participation of both industry and academe working in either smart technologies, service systems or both. If you are not yet aware, the BIC solicitation expects to fund projects carried on by teams of interdisciplinary researchers and industrial partners to work on a discovery that will make a service system "smart” or "smarter." Solid academe-industry partnerships are necessary to foster the capacity to innovate service systems.”

 

For those interested in the future of services, this should be a worthwhile investment of time.

Tags: future| Service
Labels: Future| Service

Engineering business?

MB900386081.JPGOne of the things I do when I work out is catch up on podcasts. I only listen to 5-6 a week but one of them is usually from the IEEE. This week they had one on Smart Bridges. Earlier, I’d done a post on the overlap of technologies across industries as big data and other techniques are applied and this seemed like a perfect example.

 

The Smart Bridges podcast made me wonder about the stress analysis that can be done in businesses today. We have a great deal of measurement systems in place, but can we use their information to greater advantage.

 

Many industries have seasonality that can put them under stress on a regular basis (e.g., Retail has the Holiday season) as well as scenarios they know they need to prepare for (e.g., Hospitals dealing with a crisis). Can we predict when they are likely to break? Are there efforts taking place in the civil engineering space that we should be applying to IT and business?

 

I view this as an area where the Enterprise Architecture profession and other parts of Service Science will likely expand in the coming years.

New ‘California Center for Service Science’

In September 2013, the University of California will establish a new California Center for Service Science (CCSS):

“a virtual, cross-campus organization aimed at advancing the frontier of service research and education.”

 

The Center will be led by Paul Maglio, a Professor of Technology Management and Cognitive and Information Sciences at the University of California, Merced and will be launched at the inaugural Service Science Summit on September 13, 2013, at UCSD’s Rady School of Management.

 

“Although the service sector accounts for about 80 percent of the jobs and GDP in California, there is currently no organized center for education and research on service at UC or in California more broadly. The mission of the new California Center for Service Science is to advance the frontier of service science research and education, and to emerge as an engine of skill, innovation, and job growth for the state and the nation.”

 

Many of the folks from the International Society for Service Innovation Professionals (ISSIP) will be involved. Although that organization is global, it is California based.

 

As organizations move to provide more services to the marketplace, service science advances are an area almost every business needs to be aware.

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About the Author(s)
  • Steve Simske is an HP Fellow and Director in the Printing and Content Delivery Lab in Hewlett-Packard Labs, and is the Director and Chief Technologist for the HP Labs Security Printing and Imaging program.
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