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The Payback from Virtualization Support

alainc| November 22, 2011
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I just got done reading an interview with VMware CTO Stephen Herrod in Virtualization Review.  The chief techie focused heavily on client success stories, which is to be expected, but I didn’t think he was overly boastful.  In fact, reading the piece reminded me how far ahead of the game VMware is...and truly how far Oracle and the other so-called virtualization contenders seem to have to go to match their lead.  It was also vindication as to why HP partners and collaborates so closely with VMware and why their software works so well with our HP ProLiant, BladeSystem and Matrix systems.

 

The one part about Herrod’s interview that I really liked was when he says “If you're bad at IT, you're going to be really bad at virtualization”. He’s also right when asserting “things can get amplified if you're not putting the controls in place there”. 

 

 He’s right again when he says “I do think expecting it not to have you think about what's going on is one of the mistakes people make”. In my own experience, I’ve noticed that customers who don’t start well will never achieve any real benefit out of virtualization. But that isn’t enough: even with a correctly designed project, customers who don’t get the right support for their virtualized environment all together won’t achieve as strong a benefit as those who invest a little bit more in support.

 

One way of understanding this is to attend the HP Expert Chat on VMware technical support on December 7 or December 8, 2011 and see examples.

 

It’s also interesting to read what Dana Gardner mentions in his blog HP Experts to explore advances in service and support for highly virtualized VMware Data Center Envi.... Says Gardner: “The stakes have never been higher for keeping applications and business up and running”.

 

Conclusion: Choose the right software with the right hardware. And never think that technology alone will allow you to stay away from all of the issues … all of the time.

 

Read more about how HP Support Services can help you maximize the value of your technology investment.

Tags: BladeSystem| ProLiant| virtualization support| VMware
Labels: HP Support Services| Technology Services| Virtualization| VMware
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