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The best way to learn the cloud is to live the cloud


Brad Keates is the Vice President for Hewlett-Packard’s Technology Services Consulting organization in the Americas.  He is a member of both the Americas Enterprise Group Leadership Team and the Worldwide Technology Services Leadership team. Brad came to HP from a twenty-year career at Sun Microsystems where he held progressively responsible leadership positions in the Sales and Services organizations. He holds a Bachelor of Mathematics degree from the University of Waterloo. Brad is a member of Junior Achievement of Ontario, a Coach in the Aurora Basketball Association, and a member of the IDC Canada Customer Council. He lives in Toronto, Canada.

Making the move to the Cloud can provide your organization with a lot of great answers about how to reduce complexity and cost, plus make your operations more efficient and flexible.  But the move itself can also raise a lot of questions and concerns. Which Cloud approach is best – public, private or hybrid? How long will the transition take and how much disruption will it create?  How soon will I get to see the benefits?  What can I do within my organization to help everything go faster and smoother?

There are lots of books on the topics. But if you believe that you can learn better by doing, HP has a great alternative for you called the Race to Results Converged Cloud simulation. This 4-hour experience helps you live many aspects of the Cloud, so you can learn first-hand the risks, challenges, and rewards of Cloud implementations.

Go four rounds with the Cloud and come out a winner
The simulation is divided into four rounds.  

Round 1 is called “the current business experience.” Here, you are introduced to your new, imaginary organization called the HP Events Group. This is a global company which manages branding, advertising, TV coverage, pay-per-view subscriptions, and retail merchandise for professional motor car racing teams. You form the IT department of the company and discover that you are dealing with a lack of integrated processes and tools across all its regions. There is also disparity in various technology configurations that results in increased procurement and support costs. With each of the regions acting independently from one another with respect to their investments, strategic approach, and support structure, overall business results are not being met. Also, the company is incurring high operational costs and experiencing on-going reductions in customer satisfaction. The good news is that there is a real opportunity for the IT department to improve efficiencies and increase the overall business performance.

In round two, you work on developing and implementing an integrated approach across all teams. The approach involves:

 

  • Standardizing and optimizing common processes and tools
  • Selecting the right service level packages to automate and drive efficiencies within the overall IT support model
  • Creating a standard Service Catalog to provide an end-to-end view of what services the IT Department currently offers and what resources are available
  • Creating a private Cloud environment to save on support costs, leverage internal capabilities, and improve time-to-market for new service offerings
  • Implementing Demand and Capacity Management to help identify patterns of business activity and thus ensure that the technology across all regions can meet them.  


Taken together, all of these steps improve business results and will help you in assessing what you’ll need to move to the Public Cloud in the subsequent rounds

After achieving internal efficiencies and experiencing the benefits of the Private Cloud, you are introduced to the Public Cloud in rounds three and four. You’ll assess various external Public Cloud service provider capabilities to determine which ones will achieve the most desirable business outcomes. This includes a formal review of the associated cost models and potential returns that Public Cloud service providers offer.

You are then challenged to understand and optimize any risks associated with moving services to the pubic cloud including security, availability, and other quality factors. Overall, your team continues to drive efficiencies internally with respect to their processes and tools.  But now, they can formally leverage the full spectrum of what cloud computing can offer to improve the overall business results and increase customer satisfaction.

You end up with:

  • Buy-in and commitment to Cloud computing from the top to the bottom of the organization
  • A clear understanding that Cloud computing can drive competitive advantage
  • Proven ways to improve image and credibility by transforming IT into an agile and efficient service function
  • Increased alignment between the business and IT
  • Approaches that will allow you to rapidly realize the time and cost efficiencies offered by cloud computing


The simulation comes to you
In January, HP will be taking this Race to Results Converged Cloud simulation to two major cities: Chicago on January 8 and Toronto on January 13.  If either city is convenient to you, check it out. It’s a fun experience that will help you take a giant step on your journey to the Cloud. To sign up, just go to:  http://www.hp.com/cgi-bin/education/schedule.cgi?cnum=HL970S&sby=sd.   HP can also bring the simulation right to you.  To find out how, go to http://www.hp.com/education/assistance.html and select your preferred contact method. You can also get complete information on the course webpage: http://www.hp.com/education/courses/hl970s.html.       

-Brad

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About the Author(s)
  • I’m a Global Strategist, a certified (PMI) Project Manager, specializing in business to IT alignment, agility consulting, Infrastructure Transformation and Strategic Architecture for Big Data, Mobility, Private Cloud, Unified Communications and Collaboration. I drive the strategy, vision and content of strategic consulting services in the Big Data IT Infrastructure services area at HP. As part of this, I meet with senior level customers to understand their challenges, conduct workshops to determine future vision and roadmaps as well as presenting at industry and analyst events.
  • Craig Partridge is the WW strategy lead for HP Technology Services Networking group. His role now covers strategy for consulting, professional and support services. The major areas of focus are Mobility, UC, Cloud Networking and IPv6. All aligned to core HP networking solutions - simplified, secure, optimized and available.
  • Don has held roles with the business and marketing of consulting for HP. Currently he supports HP's Client and Microsoft Solutions and the emerging Mobility Consulting services. He holds a MBA from UCLA's Anderson School.
  • Over 12 years of consulting, new technology services development and marketing experience covering data center, IT infrastructure, cloud technology domains. Hande holds a M.B.A degree from Bentley College, MA.
  • Having joined HP in 2003 Ian Jagger is the world-wide marketing and program manager for HP Technology Consulting's Strategic Consulting Services, Critical Facilities Services and Energy and Sustainability Management Services, as well as emerging IT services Prior to his current role, he served as the HP Services Marketing Manager for Central and Eastern Europe, Middle East and Africa, having joined HP in a similar role in the Middle East. Prior to HP Jagger had a 15 year international sales career, culminating in being Sales and Marketing Director for Steelcase Inc addressing Northern Europe before focusing more specifically on marketing. His initial focus was consultancy and interim marketing management, primarily for small to mid-sized customers based or looking to expand in the Middle Eastern region. Immediately prior to joining HP he was a strategic marketing consultant addressing investment targets for a technology fund. Born in Rochdale, United Kingdom, Jagger holds an honors bachelor of science degree in economics and a degree in social psychology from Loughborough University, England. He also holds a Masters Diploma in Marketing from the Chartered Institute of Marketing, is a Member of the Chartered Institute of Marketing and a Chartered Marketer. He has one daughter and lives in Cary, North Carolina.
  • Jeff Enters works in the HP Technology Services Networking organization and consults with customers on their IT strategies. He has over 20 years of consulting, design and integration experience in multi-vendor Voice and Data environments.
  • Editor and writer with 12+ years experience in the corporate software and technology sectors.
  • Jordan Lee has over twenty years of consulting and industry experience, helping some of the world’s largest firms craft and implement their business and IT strategies. His priority is to advise Hewlett-Packard clients how to best prepare for and take full advantage of the dramatic shifts in the IT economy taking place today. Over his career, Mr. Lee has held executive positions both in industry and consulting organizations, where he has provided consulting to some of the largest firms in the US. Over the years, he has helped his clients redesign business processes and organizations, and implement strategic IT programs around ERP, System Integration, Business Intelligence, and IT Infrastructure.
  • Jordan owns the worldwide mobility portfolio for TS Network Consulting and is a OneHP Mobility ambassador. His expertise centers on mobility strategy, client and applications virtualization and enterprise mobility management technologies.
  • Eduardo Zepeda, WW TS Social Media Program Manager & Internal Communications for WW Technology Services Blogging on behalf of HP Technology Services (TS_Guest)
  • Ken Larson has over 30 years of experience in Information Technology aligning business to technology. As an Enterprise Architect, he has delivered many successful architecture related services across business and government sectors in manufacturing, insurance, banking, oil, utilities, US state and federal governments. He is certified in TOGAF and IT Service Management.
  • Laura Cunningham is a CPA and business consultant with HP Technology Services Consulting. She helps CIOs and their teams bridge the gap between what the CIO wants and what the CFO requires by building a comprehensive business case that can withstand financial scrutiny.
  • I am on the WW Cloud and Big Data Solutions Team. I help our customers adopt HP advanced solutions that are made up of products and services from across HP. I have over 30 years experience in the technology business including 17 years of business ownership.
  • Broad mix of experiences developed in more than 20 years of technology-driven innovation. Fascinated by changes triggered by mix of behavior, needs and technology. Bachelor in Theoretical Physics.
  • Working for EMEA TS Consulting, I am a Specialist in end to end management of customer data, from creation through consumption, to protection and preservation and ultimately (controlled) destruction. This includes, host, connectivity, storage, data protection and backup and archive, from a technical and more importantly, operational perspective. I have worked in the storage and data management industry for over 15 years, on both sides of the desk, as a customer and now as a consultant.
  • Patrick Lownds is a Senior Technology Consultant and is involved in designing and delivering both Client Virtualization and Cloud Computing solutions in the datacenter. Patrick co-authored “Mastering Hyper-V Deployment
  • I’m a Global Chief Engineer certified Exchange Architect and Master (MCA and MCM), specializing in Messaging, Mobility, Private Cloud, Unified Communications and Collaboration. This relates to all work to coordinate sales, pursuit and delivery readiness in all services that relate to HP's portfolio around Microsoft Exchange. Includes internal readiness as well as external events, analyst briefings. With 25+ year’s experience in the industry. Thomas has been involved with Microsoft products since 1993. Specialties: - Architecting complex public and private Cloud solutions for Exchange, SharePoint and Lync in standard, dedicated or hybrid scenarios. - Lead the HP specialists team unit to win and acheive our business targets and budget - Drive HP's Exchange Services for Private Cloud - Working with partners, vendors and internal teams to align, expand and grow HP's strategy.
  • Tim Swiader has twenty plus years in the Information Technology industry. He has worked primarily with the fortune 100 and legacy carriers transforming their applications, networks and data center facilities.
  • Tom Clement has over 30 years experience in the areas of adult learning, secondary education, and leadership development. During this time Tom has been a consistent champion of “non-traditional” training delivery methods, including blended learning, virtual delivery (self paced and instructor led), the use of training games and simulations, and experiential learning. Tom has spent the past 25 years of his career at Hewlett Packard, focused most recently on HP’s global Virtualization, Cloud, and Converged Infrastructure customer training programs. Tom manages the strategic direction and overall performance of these training programs, ensuring these worldwide programs help HP’s customers capitalize on the business opportunities made available by IT advancements in each of these subject areas. Tom and his global teammates utilize best in class instructors, course content and supporting equipment infrastructure to deliver these training programs to HP’s customers. The team prides itself on providing the Virtualization, Cloud, and Converged Infrastructure content customers need when and where they need it, anywhere in the world. Tom is based in the Washington, DC suburbs and can be reached at tom.clement@hp.com.
  • Tari is a Distinguished Technologist with 30 years of IT and cyber security experience. He is dual board certified in information security/business continuity and is responsible for a wide range of management and technology consulting services encompassing information security, disaster recovery, privacy, and risk management. His problem-solving skills, knowledge of various technology platforms, compliance statutes, industries, as well as his experience in deploying defense-in-depth and InfoSec Program solution architectures is commonly applied when advising CIOs/CISOs as well as leveraged in numerous HP client engagements throughout the world. Tari has designed, built, and managed some of the world’s largest InfoSec programs allowing them to defend against even the most aggressive attackers.
  • I provide technical consulting services at all phases including analysis, planning, design and implementation. I have a wide range of experience in WAN and LAN technologies, as well as providing security solutions and deploying operating system infrastructure. Besides working directly with clients to deploy technology in their data centers, I also find myself architecting or discussing solutions with a business’s chief information officer, helping to lay out a roadmap for the coming years.
  • Bill is the Principal Data Center Energy Technologist for HP Technology Services. Kosik is a licensed professional engineer, LEED Accredited Professional, a Certified Energy Manager, and a Building Energy Modeling Professional. He is responsible for research and implementation of sustainable, energy-efficient, and environmentally responsible design strategies for data centers. He is currently a subject matter expert for the USGBC on the new LEED Data Centers, the EPA/DOE on unification of energy metrics, and the Green Grid on responding to the EPA’s Energy Star for Data Centers program. He has an engineering degree from the University of Illinois at Urbana-Champaign.


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