Although the challenges of mobile computing are real, the business benefits of mobility are compelling: happier, more productive and efficient employees, faster business decisions and a foundation for wireless cloud services. (more)
What did IT Support look like in the “good ole’ days”? Flynn Maloy likes to say it was “all about sending in the ninjas” – those secret commando forces with numerous superhuman abilities such as running up walls, walking on water, or swapping disk drives in a single motion.
But - We understand that your support environment has evolved. To better provide the service you need today we’ve moved away from traditional support to Always On Support from HP. Combined with new capabilities and new product innovations, the portfolio delivers an experience that better matches the resources and attention your organization needs. (more)
Yes, it can be a lot of work. Yes, it can be painful. But, yes, it’s also important. In the fourth installment of my series on IT Transformation tips, I'll comment on the importance of planning. Tip #7: Failing to Plan is Planning to Fail.
In the third of my series on IT Transformation tips, I'll comment on how tough it is to really know where you are and what your environment looks like. Tip #8: Understanding the current state will be a challenge
In the second of my series on IT Transformation tips, I'll comment on the real lack of information about what’s in our environments. Tip #9: We often don’t know what we don’t know.