HP recently launched a new SaaS ITSM platform, HP Service Anywhere. Is this part of a trend that will result in all software being delivered as services, or will SaaS and on-site software co-exist for a long time?
The best question a customer has ever asked me was “How can we become a continual learning organization?” The answer that I gave them may be helpful to you too.
Implementing knowledge management doesn’t have to involve a huge and expensive project. You can start quite small and then grow with continual improvement.
Budgets for IT expenditures are shrinking, and businesses are looking for ways to cut costs. Competition for limited funds is fierce, and financial justification is necessary to get support and buy-in for major IT investments.
Dan Roberts wrote an article for CIO INSIGHT in which he argued that CIOs should manage Commitment, Community, Clarity and Communication to deliver successful change. I think he missed the most important C…