Web Experience & SEO

Black on White OR White on Black... part 2

by shaazia on 06-10-2009 02:14 AM - last edited on 06-28-2010 09:17 PM

Continued...

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My previous blog post was the first in a series of posts intended to explore what is (in my opinion) one of the greatest usability challenges of text-rich web sites: text color scheme. In my last post, I briefly discussed the history of printing with dark ink on light surfaces, and our tendency to continue trends that were started thousands of years ago. As you read this series, imagine a world where historical trends and physical limitations on printing do not exist. Now, ask the question: What text color scheme presents the best user experience for readers? Let's continue our search for an answer by discussing color and contrast.


Color

Before we can understand the dynamics of black and white, we need to know a little about color. Having an artistic Color Wheelbackground, I frequently like to pull out my trusty ol’ color wheel to help find balance and harmony in many aspects of life. The color wheel is a versatile tool which is useful for a variety of activities ranging from planning an abstract acrylic painting to designing a web site.


This may be a flashback to elementary school art class, but let's begin by dusting off our basic understanding of color. Color is light and alternatively, light is made up of many colors. The color wheel is comprised of 12 segments containing primary, secondary, and tertiary colors (hues). There are three primary hues on the color wheel: red, yellow, and blue. In theory, all hues (colors) can be derived from a combination of these three primary colors. Note, I said "in theory", as those from the printing world know, this is not necessarily the case.  However, for purposes of this discussion,  I think we are ok with that assumption for now.


The color wheel represents colors in their fullest saturation. Saturation is the degree of purity in a hue (color). Purity refers to the amount of white, gray or black added to a color. A color in its purist state (fullest saturation) has no white, gray, or black added. Colors that sit diametrically opposite each other on the color wheel are called compliments. For example, the compliment of red is green, and the compliment of yellow is blue.



Contrast

The use of complimentary colors has an impact on how our eyes perceive hues and contrast. Color and value contrast allows us to distinguish between objects in our daily lives. As such, the use of contrast is a key coping strategy for individuals with visual impairments. There are two types of contrast worth noting in this discussion: luminescence and simultaneous contrast.



Luminescence Contrast


According to the NASA Ames Research Center, the most important aspect of color choice in graphics is luminescence contrast. Luminescence contrast refers to the difference in luminosity (or lightness) of an object as compared to the background. When determining the ideal colors for web applications, we are concerned with the luminescence of text, not in its absolute state, but relative to the background. There are several statistics which attempt to explain the concept of human visual reaction to various levels of contrast. If so inclined, you may read more about luminescence contrast and the application of these statistics at NASA's Applied Color Science site. For the purposes of this blog, I would like to point out just a couple of important aspects of luminescence contrast.


Take a look at the figure to the right. Notice how the text becomes virtually unreadable when the Image of luminescence between text and backgroundluminescence difference between the background and the text is zero. For example, the text on the top right of this image has a luminescence of zero as does the background making it difficult to read. The same is true for the text in the bottom left corner of this image. Both the text and background are 100% luminescent... again making it difficult to read.


What does this tell us? It tells us that text becomes more legible and prominent when the difference in it's luminescence is greatest from that of the background.  Now at this point, you might be thinking to yourself, "Gee, we knew that...”.  And… yes, perhaps we did already know that.  However, in order to find the right answer we need to understand the science behind the question. Patience grasshopper, the answer will be coming soon. For now, I would like to discuss another important concept: simultaneous contrast.


Simultaneous Contrast


In 1893 a Physicist by the name of Michel Eugene Chervruel published a theory of color based on Simultaneous contrast example 1contrast. This led to a concept known as "simultaneous contrast" which addressed the natural phenomenon whereby two colors affected each other when placed side by side. This concept further went on to state that this effect was maximized when the neighboring colors were complimentary. To demonstrate the concept of simultaneous contrast, I created the illustration on the right. The two gray circles are identical in color. Notice how the gray circle on the left looks lighter than the circle on the right. In this example, our mind is tricked into thinking both circles are different shades of gray.


The concept of simultaneous contrast is an automatic visual response which is important simultaneous contrast example 2in our daily lives as we rarely see colors in isolation. Color perception is relative and not absolute. In the image to the left, the green in both circles is identical. Notice how much cooler the green circle applied on the blue background looks as opposed to the one applied on the yellow.



These two concepts of contrast: luminescence and simultaneous, are important as we explore how we visually respond to text and graphics bringing us closer to our answer. My next blog post will discuss the concept of chromaticity. Stay tuned...





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Black on White OR White on Black... part 1

by shaazia on 06-02-2009 11:32 PM - last edited on 06-28-2010 09:18 PM

Who's counting?

Today marks the 10th day since the new redesigned HP community platform was launched. Who's counting right?


First things first

Let me introduce myself, I am the online customer experience lead for communities and social media at HP.com. In layman's terms, that means I really care about your experience when you visit our online communities.


One thing that has been on my mind A LOT lately is our new light text on dark background color-scheme for blogs. Blogs are a unique situation because they tend to be quite text heavy. I like to think of them more like online periodicals. That being said, we have a unique set of challenges when it comes to user experience.


For example, do our users have to squint to see the words... do the letters start dancing around on the page after about 10 minutes of staring at the screen? These questions sound simple enough, but they actually are not that easy to answer. Let's reminisce for a moment.


Looking back


According to some sources, the world's first printed newspaper was published by the Chinese in 700 A.D. using hand carved wooden blocks. About 700 hundred years later, the world's first modern printing press (the moveable-type) was invented by a German man in 1450. It wasn't until 1701 that America's first newspaper was published in Boston. It was referred to as a "half-sheet" and was printed on both sides of the page, similar to a news-letter.


As you would expect, throughout history, man has been publishing newspapers, articles, books, papers, etc. on white (or some form of white) surfaces with dark ink. All-in-all, that practice has not changed for over 1,300 years. Just scanning the best-seller book shelves at the local bookstore proves this quite nicely. I would say that's a pretty long time to practice something so consistently. There must be a very good reason.


Let's think about that question: Why have we been printing publications on light surfaces with dark ink for so long? One possible answer could be because it's the most practical and cost effective method (my second-grader could have answered that question). Or could it be that we have just gotten used to doing it for so long, and hey..why fix it if it aint broke? What about technical limitations in the printing process? Could it be that technical limitations over a thousand years ago set the trends that we continue following even today?


Take a step back and think about it for a moment: What if we removed all technical limitations, all historical practices, and all expectations. As of now, the sky's the limit. Don't worry about whether printing on black paper will rub off on your fingers. Forget the limitations the physical world places on us. Now... ask the question: What text color scheme presents the best user experience for readers? Before we can answer that question, we need to explore some of the facts.


My future blog posts in this series will start peeling away the layers to get closer to an answer to this critical question....stay tuned.


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HP: geek-tech AND chic tech?!

by nandini.nayak on 02-11-2009 08:37 AM

 

 

It has been some time since I posted an update to this blog and much has happened in the last few months on the HP web site. We appear to  have not done too badly over the last holiday season, some may even argue that we kicked ----!

 

We released a new home page in November. For those of you who may have been following our experimentation, we have done much testing in the last year and we now feature three task-centric tabs  that span across our diverse offerings:

 

1.


Shop to help you find what you need in the vast set of products and services we offer.


We are still organized around our business segments but our large marquee areas features a quick peek into the innovations happening across HP.

 

In January we featured  some of the coolest ( or hottest!)  products in HP’s history.: the  HP touch smart , the  Mediasmart Server  or the cool little dv5 notebook And the most exciting of all the  Vivienne Tam Mini  "peony-inspired design in the vivid shades of violet and sophisticated reds".

 

“it looks sooooooo pretty! says one  review.

 

Finally HP can  boast  being both geek tech AND  chic tech  !

 

2.


Explore & Create  : with many cool ideas for  your creative DIY (Do It Yourself) side. Here we feature many new services for both home and business use. Check out the free printing projects on the HP Creative studio. You may still be able to impress that someone special on Valentine’s Day with one of the many many ideas from our collections.

 

As an aside, one of my favorite things to say about HP.com is that it is perhaps the one website in the world where you may find  both  non-stop servers and help with scrapbooks : another bridge between work and life for the the tech sector?

 

3.


Support & Drivers For the many who come here often we have recently introduced the Support forums  to help you consumers talk to other users about front office products. This is in addition to the already very active business support forums.

 

A somewhat better  home page, but still work to be done on the rest of the site. Stay tuned and check back here as we move along in 2009.


 

Posted by : Nandini Nayak 


 


In the spirit of Web 2.0 and the “forever Beta” concept, we are doing some additional testing on the US Home Page this week and in the upcoming weeks. Having gathered a full two months of data on the new design we are working on further optimizations.

 

During this period some of you will receive the previous design and some of you the new modified design. This will help us understand how traffic is being directed and give us additional baselines for further improvements. 

 

You may argue that we are changing too often, but continuous experimentation is the only way we learn how to optimize traffic flows. HP users come from all over the spectrum from consumers to small businesses to large corporations  to name but a few. Getting the page “right” to drive traffic to the most relevant areas of the site  “correctly” requires constant tweaking and analysis. Marketing and industry events often have effects as well. 

 

This project will always be going on and will never be completely finished.


 

Blog Platform Migration Notice

by BlogArchive on 05-22-2008 04:40 AM

Posted by: Nandini Nayak and Tanya Vaughan

We would like to
inform you that all HP blogs will be migrating to a new and improved
platform over the next week. Starting May 23 we will not be posting to
our blog and won't be able to receive any comments submitted until June
1. Please hold any comments until our new site is live. Thanks for your
patience.

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